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Assistant Manager - Delivery

Omega Healthcare Management Services
Omega Healthcare Management Services
8-14 years
Not Disclosed
1 May 29, 2025
Job Description
Job Type: Full Time Education: B.Sc./M.Sc/B.Pharm/M.Pharm/Life Science Skills: Causality Assessment, Clinical SAS Programming, Communication Skills, CPC Certified, GCP guidelines, ICD-10 CM Codes, CPT-Codes, HCPCS Codes, ICD-10 CM, CPT, HCPCS Coding, ICH guidelines, ICSR Case Processing, Interpersonal Skill, Labelling Assessment, MedDRA Coding, Medical Billing, Medical Coding, Medical Terminology, Narrative Writing, Research & Development, Technical Skill, Triage of ICSRs, WHO DD Coding

 

Job Posting: Assistant Manager - Delivery


Job Overview

  • Job Code: OMH/AM-D/1359278

  • Designation: Assistant Manager - Delivery

  • Company: Omega Healthcare Management Services Pvt. Ltd.

  • Location: Chennai-I, Tamil Nadu, India

  • Country: India

  • Grade: 3A

  • Openings: 1

  • Posted On: 16 May 2025

  • Closing Date: 31 August 2025

  • Required Experience: 8 – 14 years

  • Work Mode: Work From Office (WFO)

  • Shift: General / Day Shift


Key Skills

  • Vendor Management

  • Service Delivery

  • CRM

  • Project Management

  • Business Development

  • MIS

  • Operations Management

  • BPO

  • Process Improvement

  • Telecommunications


Education & Certification

  • Any graduate

  • Must have Coding Certification like CPC, CCS, COC, or AHIMA


Job Description

Title: Assistant Manager - Delivery


Responsibilities

  • Meet all Client Service Level Agreements (deliverables)

  • Ensure team understands client-specific training requirements/needs

  • Analyze team performance results and implement process improvements

  • Determine appropriate staffing levels and implement strategies for efficient operations

  • Coordinate with support departments to execute staffing strategies effectively

  • Conduct regular team meetings with direct reports

  • Communicate all process and client updates within timelines and maintain records

  • Act as single point of contact for Team Leaders for client and team member needs, fostering a harmonious work environment

  • Supervise daily functions including team productivity, quality percentages, absenteeism tracking

  • Encourage team managers to complete performance appraisals in compliance with organizational policies and legal requirements


Job Specification

  • Minimum 8 years of professional experience in Medical Coding with specialty in Radiology

  • Experience in Client and Stakeholder Management

  • Strong Team and People Management skills

  • Coding Certification like CPC, CCS, COC, or AHIMA is mandatory


Shift Details

  • General Shift / Day Shift


Work Mode

  • Work From Office (WFO)


Location

  • Chennai