Administrative Patient Coordinator – Lake Success, NY (On-site)
Company: Optum (UnitedHealth Group – Tri-State Region)
Location: 3 Delaware Drive, Lake Success, NY 11042
Employment Type: Full-time
Work Mode: On-site
Compensation / Salary: $17.74 – $31.63 per hour (based on experience, education, certifications, and local market factors)
Schedule: Monday to Friday, flexible shifts between 10:00 AM – 8:00 PM EST
Job Summary
Optum, part of UnitedHealth Group, is hiring an Administrative Patient Coordinator in Lake Success, New York to support patient scheduling, insurance updates, and patient portal registration. This role is ideal for professionals seeking to build a career in healthcare administration and operations while working with state-of-the-art technologies in a dynamic, patient-focused environment.
Responsibilities
Perform outbound calls to schedule follow-up appointments for patients.
Update patient charts with current demographics, insurance eligibility, and communication preferences.
Support patients in registering with online patient portals.
Build provider schedules to optimize patient access.
Deliver excellent customer service and communication to patients and healthcare teams.
Perform additional administrative duties as assigned.
Required Skills & Qualifications
High School Diploma/GED (or higher).
Ability to work flexible schedules between 10:00 AM – 8:00 PM EST.
Basic computer proficiency and adaptability to new technologies.
Strong customer service and phone etiquette skills.
Ability to multi-task, manage priorities, and work under pressure in a fast-paced environment.
Preferred Qualifications
Prior experience in customer service or healthcare administration.
Ability to work independently and in a team environment.
Excellent verbal and written communication and organizational skills.
Perks & Benefits
Hourly pay: $17.74 – $31.63 (based on experience).
Paid Time Off (PTO) plus 8 paid holidays.
Medical, dental, and vision insurance with HSA/HRA options.
401(k) savings plan and employee stock purchase plan.
Education reimbursement, employee discounts, and referral bonus programs.
Short-term and long-term disability coverage and life insurance.
Access to employee assistance programs and voluntary benefits (pet insurance, legal, LTC insurance).
Company Description
Optum, part of UnitedHealth Group, delivers innovative healthcare solutions, technology-driven patient care, and operational excellence across the Tri-State region (NY, NJ, CT). With a mission to help people live healthier lives, Optum leverages data, cutting-edge systems, and collaborative teams to transform care delivery and outcomes.
Work Mode: On-site – Lake Success, NY
Call-to-Action
Looking to grow your career in healthcare administration and patient operations? Join Optum’s Tri-State team as an Administrative Patient Coordinator in Lake Success, NY. Apply now and take the next step with a global leader in healthcare innovation.
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