Supervisor – Medical Coding (Fresher Eligible)
Location: Chennai, Tamil Nadu, India
Category: Medical & Clinical Operations
Company: Optum
Optum is a global healthcare technology and services organization committed to advancing better health outcomes. With an inclusive workplace, strong learning culture and access to high-performing teams, Optum offers professionals an opportunity to build meaningful careers in the medical and clinical operations domain. This position supports coding leadership functions that directly contribute to operational excellence and quality improvement across healthcare delivery systems.
Job Overview
The Supervisor – Coding role involves leading coding operations, ensuring compliance with regulatory standards, managing team performance and driving quality outcomes. This position supports coding accuracy, workflow optimization and stakeholder coordination within a dynamic healthcare environment.
Freshers with relevant medical coding certification and strong academic background are eligible to apply.
Key Responsibilities
Maintain up-to-date knowledge of medical coding, billing requirements and regulatory updates
Manage productivity, quality, turnaround time, attendance and other key performance indicators
Utilize analytical and logical skills for rapid decision-making and operational turnaround
Lead, mentor and manage the performance of assigned project teams
Provide functional expertise and represent the coding team in internal stakeholder communications
Front-end client interactions and ensure consistent client communication management
Review operational reports, performance metrics and ensure required action plans are implemented
Evaluate processes and operational procedures to recommend improvements
Support internal audit activities and uphold compliance standards
Build a positive work environment that encourages creativity, quality and strong team morale
Prioritize tasks, resolve daily operational challenges and provide direction to coding staff
Collaborate with senior management on planning, implementation and performance evaluations
Manage attrition, develop retention strategies and foster employee engagement
Prepare annual business plans and operating budgets
Handle conflict resolution, guide critical decision-making and support escalations
Deliver ongoing performance feedback, conduct coaching sessions and support skill development
Ensure adherence to organizational policies, operational directives and work environment requirements
Required Qualifications
Graduate or Postgraduate degree in Life Sciences or Allied Health (BHMS, BAMS, BPT, Dental, Pharmacy, Nursing and related fields)
Certified medical coder through AAPC or AHIMA (CPC, CCS, CPC-H, CCS-P or equivalent)
Freshers with valid certification are eligible
For experienced candidates: 10+ years of coding experience with at least 3+ years in a team leadership role preferred
Strong knowledge of medical terminology, anatomy, physiology and pathophysiology
Understanding of healthcare reimbursement methodologies and coding workflows
Ability to manage teams, monitor operations, identify training gaps and improve performance
Strong analytical, communication and interpersonal skills
Ability to deliver one-on-one coaching and support continuous learning
Skilled in identifying process gaps, performance issues and improvement opportunities
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