Strategy & Operations Hub Manager, Associate Director

5+ years

$138,600.00 - $257,400.00

Remote, USA

10 Jan. 30, 2025

Job Description

Job Type: Full Time Education: B.Sc,M.Sc,B.Pharma,M.Pharma,LifeScience Graduates Skills: Causality Assessment, Clinical SAS Programming, Communication Skills, CPC Certified, GCP guidelines, ICD-10 CM Codes, CPT-Codes, HCPCS Codes, ICD-10 CM, CPT, HCPCS Coding, ICH guidelines, ICSR Case Processing, Interpersonal Skill, Labelling Assessment, MedDRA Coding, Medical Billing, Medical Coding, Medical Terminology, Narrative Writing, Research & Development, Technical Skill, Triage of ICSRs, WHO DD Coding

Job Title: Strategy & Operations Hub Manager, Associate Director

Job Location: East Hanover, NJ (Hybrid/Remote Option Available)
Department: Strategy & Operations (SSO)
Experience Required: 5+ years in pharmaceutical development
Education Required: BA/BS in Life Science, Business, Statistics, Finance, or Operations (Master’s or PhD preferred)

About Novartis

Novartis is a global healthcare company committed to reimagining medicine to improve and extend people’s lives. Through innovative science and digital technologies, Novartis transforms the way diseases are treated and managed. As an Equal Opportunity Employer, we value diversity, inclusion, and a workplace culture that fosters innovation and excellence.

Job Purpose

The Strategy & Operations Hub Manager is responsible for the implementation and execution of strategy, communication, and change management at a hub level. This role plays a critical function in supporting business continuity, strategic initiatives, and portfolio delivery, ensuring seamless execution of global priorities within the hub.

Key Responsibilities

Strategic Planning & Execution

Drive the translation, implementation, and execution of the global strategic plan at the hub level.
Develop and execute business continuity strategic initiatives in collaboration with country teams.
Identify strategic solutions to enhance clinical study execution and overall hub performance.
Ensure standardized and best-in-class solutions and systems are adopted across the hub.

Change Management & Transformation

Support global and hub-wide transformation initiatives, including change management and cultural evolution.
Facilitate the integration of new processes, tools, and data insights to improve productivity.
Act as a change agent, driving mindset shifts and fostering a culture of innovation and operational excellence.

Stakeholder Engagement & Communication

Develop and implement the hub communication strategy, ensuring effective information flow.
Build strategic partnerships with internal and external stakeholders to align priorities and drive collaboration.
Collect, compile, and present stakeholder feedback to ensure country needs are integrated into global/hub strategy.
Act as a liaison between hub leadership and global strategy teams, ensuring consistent messaging and alignment.

Data Analysis & Performance Management

Conduct quantitative analyses and business insights to drive efficiency and productivity.
Provide strategic input to the SSO Strategy & Operations Hub Head and Leadership Team (LT).
Support performance tracking, process improvements, and productivity projects.

Skills & Qualifications

Required Experience

5+ years of experience in pharmaceutical development, preferably in Clinical Research.
Expertise in strategy, operations, and project management within pharmaceutical processes.
Proven experience in performance management, process redesign, and productivity enhancement.
Understanding of international drug development processes, including GCP/ICH standards and regulatory compliance (FDA/EMA, local health authorities).
Strong ability to manage multiple projects, prioritize tasks, and adapt to evolving business needs.
Experience in matrix organizations, with demonstrated ability to influence without direct authority.

Technical & Soft Skills

Strategic Thinking & Decision Making – Ability to synthesize complex data and make informed business decisions.
Change Management & Innovation – Skilled in driving transformational change and continuous improvement.
Project Management – Proficiency in project finance, risk management, and stakeholder engagement.
Communication & Leadership – Strong presentation, networking, and collaboration skills.
Technical Proficiency – Experience with quantitative analysis, productivity tools, and strategic planning methodologies.

Compensation & Benefits

Salary Range: $138,600 - $257,400 per year (subject to market adjustments).
Total Compensation Package:
- Sign-on bonus, restricted stock units, and discretionary awards (as applicable).
- Full range of benefits, including medical, financial, and retirement plans (401k eligibility).
- Paid time off benefits, including vacation, sick leave, and parental leave.
- Remote work flexibility (with potential travel requirements to East Hanover).

Equal Opportunity Employer Statement

Novartis is committed to fostering a diverse and inclusive workplace. We provide equal employment opportunities (EEO) to all individuals, regardless of age, gender, nationality, disability, veteran status, or other protected characteristics. We also ensure reasonable accommodations for individuals with disabilities.

For reasonable accommodation requests, please contact us.reasonableaccommodations@novartis.com or call +1(877)395-2339.

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