Site Payment Specialist | Astellas Pharma – Bengaluru, India
Location: Bengaluru, India
Job Reference: #25-POS00082013M
Experience Required: 1–3 years
Work Mode: Hybrid (flexible office and remote working)
About Astellas Pharma
Astellas Pharma Inc. is a global biopharmaceutical company operating in over 70 countries, committed to transforming innovative science into medical solutions that deliver value and hope to patients and their families. By focusing on unmet medical needs, adhering to ethics and integrity, and fostering innovation, Astellas enhances the health and well-being of people worldwide.
Astellas’ Global Capability Centres (GCCs) in India, Poland, and Mexico provide strategic access to talent across the value chain, enhancing operational efficiency, resilience, and innovation potential. GCCs play a critical role in enabling timely response to changing business demands and supporting the company’s mission to deliver value for patients.
Role Overview
The Site Payment Specialist is responsible for managing and executing site payment activities in support of early and late-stage clinical operations. The role ensures timely payments to investigative sites, compliance with contractual agreements, and alignment with GCP/ICH, JSOX, and FAR regulations. The Specialist will interact with clinical study teams, vendors, and cross-functional stakeholders to ensure smooth payment processes throughout the study lifecycle.
Key Responsibilities
Manage site payments to investigative sites via the Veeva Site Payment system.
Oversee day-to-day site payment operations, ensuring compliance with contractual agreements and applicable guidelines.
Track and report payment status to clinical study teams and leadership.
Support data entry in Veeva Site Payment or CTMS systems.
Execute site payment-related activities, including:
Supplier onboarding
Mailbox management
Invoice review, approval, and confirmation for payment
Advance payments, pre-payments, and pro-forma invoice payments
Collaborate with cross-functional stakeholders, including feasibility, study start-up, contracts, budgets, and study teams.
Proactively identify and resolve payment issues, including escalation management.
Maintain site payment systems, standards, and processes, ensuring timely and accurate payments.
Contribute to site payment metrics, monitoring performance and reporting insights.
Qualifications & Experience
Required:
Bachelor’s degree or equivalent relevant experience.
1–3 years of experience in site payments, financial operations, or clinical study support.
Understanding of regulatory, legal, and data privacy requirements, including GDPR.
Knowledge of clinical development processes, ICH/GCP, and pharmaceutical compliance standards.
Strong analytical, problem-solving, and decision-making skills.
Excellent written, verbal, and interpersonal communication skills.
Proficient with computer systems and data entry processes.
Fluent in English.
Minimal travel (~10%).
Preferred:
Experience working in a global pharmaceutical environment.
Why Join Astellas?
Hybrid Working Model: Balance between office collaboration and flexible remote work.
Global Exposure: Opportunity to work in an internationally connected organization.
Professional Growth: Gain experience in clinical operations, site management, and pharmaceutical finance.
Inclusive Culture: Thrive in a collaborative and diverse work environment.
Apply Now: Contribute to efficient clinical site payments and help deliver innovative therapies to patients worldwide.
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