Job Title:
Senior Director – Global Content and Marketing Operations
Locations:
Worli, Mumbai, India
Bengaluru, India
Department:
Marketing
Job ID:
417910
Posted Date:
April 10, 2025
About GSK:
GSK is a global biopharma company uniting science, technology, and talent to get ahead of disease. It focuses on four core therapeutic areas:
Infectious diseases
HIV
Respiratory/Immunology
Oncology
The company is committed to diversity, inclusion, and being a place where employees can thrive, grow, and be themselves.
Job Purpose:
To lead GSK's Global Content and Marketing Operations, transforming how omnichannel marketing is executed using data-driven strategy, AI, and digital innovation across markets, platforms, and global stakeholders.
Key Responsibilities:
Set the vision for GSK’s internal digital agency model
Lead global content marketing operations, including outsourced centres in Mumbai, Delhi, and other global hubs
Leverage operational data to enhance insights and performance
Drive omnichannel excellence across all therapeutic areas
Oversee strategic partnerships with Accenture, WPP, Lionsbridge, etc.
Ensure robust risk management and Business Continuity Plans (BCP)
Standardize operations across geographies and reduce inefficiencies
Enable seamless customer journey execution in Europe, China, LATAM, Africa, South & Southeast Asia
Opportunities for Growth:
Shape and deliver GSK’s omnichannel strategy globally
Lead a high-performing, cross-functional team
Define and scale GenAI integration in marketing
Expand content services into medical and patient education
Influence global pharma leadership at strategic and operational levels
Basic Qualifications:
18+ years total experience, with at least 10+ years in digital marketing or strategy
5+ years managing third-party operations
Experience in the pharma or healthcare industry
Proven skills in stakeholder management, problem-solving, and negotiation
Ability to manage complex, global programs
Preferred Qualifications:
MBA with focus on digital/agile marketing
Experience leading AI-enabled marketing initiatives
Proven cross-regional leadership experience
Strategic program and change management expertise
Familiarity with latest digital tools, vendors, and trends
Travel Requirement:
Flexibility for extensive travel or long-term regional assignments
Important Notes:
GSK does not charge any fees for recruitment.
Report suspicious job offers or communications not from a @gsk.com email to: askus@gsk.com
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Dehradun | Halifax | Nainital | Rishikesh | Roorkee |Delhi :
Delhi | India | New Delhi | PAN-India |Assam :
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Hajipur | Patna |Kerala :
Kannur | Kochi | Malappuram | Thiruvananthapuram | Trivandrum |Pondicherry (Puducherry) :
Pondicherry (Puducherry) |Jharkhand :
Ranchi |Sikkim :
Rangpo |India :
Siliguri |Illinois :
Abbott Park | Bloomingdale | Champaign | Chicago | Deerfield | Glenview | Lake Forest | Lombard | Naperville | Norridge | Park RIdge | Round Lake |Maryland :
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Anchorage | Barrow | Bethel | Juneau | Sitka | Wrangell |Massachusetts :
Andover | Billerica | Boston | Cambridge | Devens | Lexington | Massachusetts | Medford and Somerville | Rockland |Wisconsin :
Appleton | Kenosha | Pleasant Prairie | Portage | Waukesha |United states :
Arizona | Buffalo Grove | Clayton | Downers Grove | fairmont | Georgia | Keene | Michigan | Mt. Pleasant | New Jersy | OH | Piedmont | Salisbury | United States | Whitesboro | Winston-Salem |Georgia :
Atlanta | Augusta | Rome |Maine :
Bangor | Brewer |New Jersey :
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Birmingham |Virginia :
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Dickinson |Minnesota :
Duluth | Eden Prairie | Fridley | Hibbing | Maple Grove | Minneapolis and St. Paul, Minnesota. | Minnetonka | St.Paul |Kentucky :
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Frank Scottile Blvd |Missouri :
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New Hampshire |Oklahoma :
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Germany | GErmany |Lower Saxony :
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Kiel |Berlin :
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Rostock |Saarland :
Saarbrucken |Switzerland :
Basel | Zurich |Serbia :
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Budapest |BULGARIA :
Bulgaria | Vedant |Denmark :
Copenhagen | Denmark |Europe :
Europe | France | Latvia | Lendava | Leuven | Poland | Slovenia | Spain |Finland :
Finland |Istanbul :
Istanbul | Turkey |Norway :
Norway | NOrway |Romania :
Romania |Belgium :
Wavre |Tipperary :
Ballydine |Cork :
Brinny | Ringaskiddy |Carlow :
Carlow |Republic of Ireland :
Cork | Dublin | Limerick | Waterford |Ulster :
Donegal |Meath :
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Dún Laoghaire |Galway :
Galway |County Dublin :
Swords |Republic of China :
Beijing |China :
China | Quarry Bay |Liaoning :
Dalian |Zhejiang :
Hangzhou |Tokiyo :
Osaka | Tokyo |Shanghai Sai :
Shanghai Shi |Hubei :
Wuhan |Capital of Netherland :
Amsterdam |North Brabant :
Breda |Noord Holland :
Haarlem |South Holland :
Leiden |Netherlands :
Netherlands |Remote Australia :
Arkansas | Remote Australia |New South Wales :
Ballina | Sydney |Republic of Western Australia :
Nedlands |Queensland :
Queensland |Melbourne :
South Yarra |United Kingdom :
England | Harlow | Leeds | London | Maidenhead | Salt Lake City | Stevenage | Stirling | United Kingdom |North Yorkshire :
Harrogate |South Yorkshire :
Sheffield |Oxfordshire :
Witney |Ontario :
North York | Uxbridge | Australia | Renfrew | Mississauga | Richmond Hill |Canada :
Canada |Quebec :
Montreal |Brussels :
Brussels |Antwerp :
Heist op den Berg |Flemish Brabant :
Zaventem |South America :
Peru | Argentina |Brazil :
Sao paulo | Brazil |Attica :
Koropi | Athens |Greece :
Greece |North Island :
Auckland |New Zealand :
New Zealand |Austria :
Austria |Vienna :
Vienna |Catalonia :
Barcelona |Madrid :
Madrid |Cebu Province :
Cebu City |Philippines :
Manila |Croatia :
Croatia |Zagreb :
Zagreb |Estonia :
Estonia | Tartu |Harju County (Maakond) :
Tallinn |Hà Nội :
Hanoi | Hà Nội |Ho Chi Minh :
Ho Chi Minh City |Italy :
Italy |Lombardy :
Rho |Jakarta :
Jakarta |East Java :
Surabaya |Japan :
Saitama | Japan |Tokyo :
Otemachi |North Ostrobothnia :
Oulu |Southwest Finland (Varsinais-Suomi) :
Turku |Remote Korea :
Remote Korea |Republic of Korea :
Seoul |Kazakhstan :
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Ciudad de México | New Mexico |Dubai :
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Kuala Lumpur |Kyiv Oblast :
Kyiv |Lima Region :
Lima |France :
Lyon | Paris |South Africa :
Midrand | South Africa |Nišava District :
Niš |Bohemia :
Prague |Chile :
Santiago |Bosnia and Herzegovina :
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