Senior Analyst - Lms Quality Lead

8+ years

Not Disclosed

Chennai

10 Dec. 27, 2024

Job Description

Job Type: Full Time Education: B.Sc./M.Sc./B.Pharm/M.Pharm/Life science Skills: Causality Assessment, Clinical SAS Programming, Communication Skills, CPC Certified, GCP guidelines, ICD-10 CM Codes, CPT-Codes, HCPCS Codes, ICD-10 CM, CPT, HCPCS Coding, ICH guidelines, ICSR Case Processing, Interpersonal Skill, Labelling Assessment, MedDRA Coding, Medical Billing, Medical Coding, Medical Terminology, Narrative Writing, Research & Development, Technical Skill, Triage of ICSRs, WHO DD Coding

Job Title: Senior Analyst - LMS Quality Lead
Job ID: R-211375
Date Posted: 12/10/2024
Career Level: D

Introduction to the Role:
At AstraZeneca, we are passionate about turning ideas into life-changing medicines. We strive to address the unmet needs of patients worldwide and believe in the power of science to drive groundbreaking solutions. The Global Commercial Operations team is a key driver in delivering quality commercial content to external stakeholders, including healthcare professionals, doctors, and patients. We promote, produce, and publish best-in-class commercial content while embedding a digital compliance capability across the organization.

The Global Learning Services (GLS) team plays a critical role in improving learner experiences, optimizing processes, and providing scalable learning solutions. GLS serves as a single-entry point for managing learning administration across global systems, enhancing our ability to provide data insights and improve decision-making. To further our vision, we are seeking a Senior Analyst (LMS Quality Lead) to support learning initiatives and manage multiple phases of project life cycles.

Key Responsibilities:

Quality Assurance & System Optimization: Develop and implement quality assurance standards for the LMS, conduct regular audits, and troubleshoot LMS issues with vendors or technical teams.
Process Improvement: Identify opportunities to enhance user experience, streamline workflows, and improve LMS efficiency. Implement system improvements based on feedback, analytics, and best practices.
Data Management & Reporting: Ensure data integrity within the LMS, oversee regular checks and validation processes, and track key metrics such as user engagement and course completion rates.
Compliance & Regulatory Standards: Ensure LMS compliance with industry regulations, data privacy standards (e.g., GDPR, HIPAA), and corporate policies. Collaborate with compliance teams to meet regulatory training requirements.
Stakeholder Collaboration: Work with HR, IT, Learning & Development, and other teams to align LMS with organizational learning goals. Serve as a liaison between LMS users, support teams, and vendors.
Project Management: Manage LMS system improvements, updates, and implementations, ensuring alignment with business needs and timelines.

Essential Skills & Experience:

Deep understanding of LMS platforms and learning technologies (e.g., CSBX, Degreed, Xyleme).
Experience in quality assurance, process improvement, and system optimization within the LMS environment.
Strong data analysis skills and the ability to interpret data, create reports, and make data-driven decisions.
Troubleshooting expertise to address system and user challenges.
Excellent communication skills, with experience working with IT, HR, and Learning & Development teams.
Project management experience in managing system improvements, updates, and LMS implementations.
Bachelor’s degree with a minimum of 8 years of related experience in quality assurance, LMS, or learning solutions development.
Proficiency in eLearning software, training curriculum development, and the pharmaceutical/healthcare industry.

Desirable Skills & Experience:

Working knowledge of Microsoft Office (Excel, PowerPoint).
Familiarity with authoring tools like Articulate and Captivate.
Knowledge of HTML, JavaScript, and adult learning principles.

Work Culture:
AstraZeneca encourages collaboration and bold thinking, where teams challenge the status quo to drive life-changing innovations. Our office-based work culture fosters connection and quick-paced collaboration, while respecting flexibility for personal needs.

Our Commitment to Diversity:
AstraZeneca values diversity and inclusion, building a team that represents a wide range of perspectives and skills. We welcome applications from all qualified candidates, regardless of characteristics, and comply with applicable non-discrimination and work authorization laws.

Ready to make an impact?
Apply now and join our team at AstraZeneca, where your contributions can make a significant difference in the lives of patients around the world.

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Senior Analyst - Lms Quality Lead

Job Description

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