Job Title: Pharmacy Technician – Prior Authorization & Benefits Support
Location: Marysville, California, United States
Job Type: Full-Time
Category: Pharmacy & Clinical
Job ID: R269157
About the Company – Cencora
At Cencora, our team members are at the heart of everything we do. We are committed to creating healthier futures by improving access to medicines and healthcare services across communities. Every employee plays a vital role in delivering high-quality patient care and improving health outcomes.
If you are passionate about healthcare transformation and patient access, Cencora offers a mission-driven environment to grow your career.
Role Overview
The Pharmacy Technician – Prior Authorization & Benefits Support serves as the primary onsite liaison between the health system, clinic staff, and specialty pharmacy services. This role focuses on improving patient access to medication therapies by managing prior authorizations, benefits verification, and prescription routing while supporting physician offices and healthcare stakeholders.
This position also functions as a key representative of the pharmacy program, driving patient referrals and improving prescription capture rates through education, collaboration, and process optimization.
Work Details
Work Mode: On-site (Adventist Health Clinic, Yuba City, CA)
Additional Support: May assist other clinic sites remotely or in person as needed
Schedule: Full-time (may require extended hours based on business needs)
Key Responsibilities
1. Patient Access & Prescription Coordination
Serve as the primary contact for specialty pharmacy prescriptions
Ensure timely prescription fulfillment and patient access to medications
Navigate healthcare systems to improve patient outcomes
2. Prior Authorization & Benefits Verification
Perform insurance benefits verification
Manage prior authorization (PA) submissions and follow-ups
Work with centralized patient service teams to support approval processes
3. Clinic & Provider Engagement
Act as onsite liaison for physician clinics and healthcare staff
Build strong relationships with providers, nurses, and administrative teams
Educate clinic staff on preferred specialty pharmacy workflows
4. Referral & Prescription Capture Support
Promote use of preferred specialty pharmacy services
Influence physician and clinic staff through education and service excellence
Improve prescription capture rates through process support and engagement
5. Patient Services & Support
Address patient access issues and resolve pharmacy-related concerns
Ensure timely communication between patients, providers, and payers
Support improved medication adherence and therapy initiation
6. Business Development & Process Improvement
Collaborate with stakeholders to expand health system pharmacy services
Support marketing and outreach initiatives for pharmacy programs
Identify and implement workflow improvements in clinic settings
7. Documentation & Reporting
Maintain accurate records in EMR and pharmacy systems
Prepare reports and support service performance tracking
Provide updates to management and client stakeholders
8. Additional Responsibilities
Provide backup coverage for other sites or team members as needed
Deliver presentations and participate in educational meetings
Perform other duties as assigned
Required Qualifications
Education & Experience
Minimum 4 years of experience in one or more of the following:
Benefits verification
Prior authorization
Medical billing or coding
Medical office administration
Pharmacy or healthcare support roles
Patient financial services or social work
2–4 year degree preferred (healthcare, business, or related field)
Certification Requirements
Pharmacy Technician Certification (PTCB or equivalent) required
OR Certified Medical Assistant (CMA) or equivalent healthcare certification
State certification/license may also be required
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