Job Title: Patient and Site Engagement Manager
Location: Durham, North Carolina
Job ID: R1479228
Job Type: Full Time
Job Responsibilities:
Strategic Planning & Execution:
Develop recruitment, retention, and site engagement strategies for clinical programs.
Collaborate with cross-functional stakeholders (PMO, TA, PDO, IPE Lead Team) to align and execute strategic plans.
Conduct environmental/situational analysis to support development of recruitment strategies.
Stakeholder & Patient Insight Integration:
Gain a comprehensive understanding of the indication, market landscape, and patient behavior.
Focus on patients’ needs, attitudes, behaviors, and their care circle.
Establish strong site relationships to understand site needs and integrate insights into planning.
Innovation & External Perspective:
Identify and implement innovative solutions that meet patient and site needs.
Act as a voice for the external stakeholder inside the organization.
Continuously benchmark industry trends and evolve strategies accordingly.
Performance Tracking & Optimization:
Define KPIs and conduct ROI analysis for continuous improvement.
Partner with recruitment leads and managers to monitor study health and proactively resolve issues.
Education and Experience Guidelines:
Required:
Bachelor’s Degree (MBA or scientific advanced degree preferred)
Minimum 7 years of business experience in strategic/digital marketing or clinical operations
Experience in patient recruitment/retention and site engagement
Preferred Competencies:
Strategy development and execution
Deep understanding of customer and market landscape
Strong analytical, problem-solving, and critical thinking skills
Ability to influence without direct authority in a matrixed environment
Flexibility in communication and interpersonal engagement across cultures and markets
Proficient in PowerPoint with strong presentation and writing skills
Effective global networking and virtual collaboration
Additional Details:
Travel Requirement: Up to 20% globally
Compensation Range (Annualized): $103,900 - $173,100 (Based on experience, education, location, and schedule)
Incentives: May include bonuses, incentive plans, and other benefits
About IQVIA:
IQVIA is a global leader in clinical research and healthcare analytics. We deliver intelligent connections that enable life sciences companies to accelerate innovation and improve healthcare outcomes worldwide. Learn more at IQVIA Careers
Equal Opportunity Employer:
IQVIA is committed to providing equal employment opportunities to all qualified applicants, regardless of race, gender, disability, veteran status, or other protected classifications.
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