Patient Recruitment & Retention Specialist – ICON plc
Location: Blue Bell (Remote)
Job ID: JR136526
Portfolio: Patient Recruitment – ICON Strategic Solutions
Work Type: Remote
Company Overview
ICON plc is a world-leading healthcare intelligence and clinical research organization. We foster an inclusive environment that drives innovation and excellence, advancing the future of clinical development.
Role Overview
The Patient Recruitment & Retention Specialist is responsible for designing and executing strategies to optimize patient recruitment and retention in clinical trials. This role collaborates with cross-functional teams to ensure study enrollment targets are met while providing an excellent participant experience.
Key Responsibilities
Develop and execute comprehensive patient recruitment plans tailored to individual clinical trials.
Collaborate with clinical research teams to identify target patient populations and outreach strategies.
Utilize diverse channels, including digital marketing, social media, and community outreach, to promote trial participation.
Build and maintain relationships with healthcare providers, patient advocacy groups, and community organizations.
Conduct market research to understand patient needs, preferences, and barriers to trial participation.
Monitor recruitment metrics, analyze trends, and adjust strategies to achieve recruitment goals.
Provide guidance and support to patients throughout the recruitment process, addressing concerns and ensuring a positive experience.
Stay updated on industry trends, regulatory requirements, and best practices in patient recruitment and engagement.
Required Education & Skills
Bachelor’s degree in life sciences, healthcare, marketing, or related field; advanced degree is a plus.
Extensive experience in patient recruitment or clinical research.
Proven ability to design and implement successful recruitment strategies that engage and retain participants.
Excellent communication and interpersonal skills for working with patients, healthcare providers, and advocacy groups.
Strong analytical skills for evaluating recruitment metrics and data-driven decision making.
Creative thinker with a focus on improving patient access to clinical trials and patient experience.
Proficiency in digital marketing tools and social media platforms for outreach.
Willingness to travel for outreach initiatives, events, and meetings as required.
Benefits
ICON offers competitive compensation along with benefits focused on well-being and work-life balance, including:
Annual leave entitlements
Health insurance for employees and families
Competitive retirement planning offerings
Global Employee Assistance Programme (LifeWorks – 24/7 access to specialized professionals)
Life assurance
Flexible, country-specific optional benefits (childcare vouchers, bike purchase schemes, gym memberships, subsidized travel passes, health assessments, etc.)
More details: ICON Careers Benefits
Diversity & Inclusion
ICON values inclusion and belonging. All candidates receive equal consideration regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
Reasonable accommodations are available: Request here
Application Encouragement
Even if you don’t meet all requirements, you are encouraged to apply – you may be exactly what ICON is looking for.
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