Instagram
youtube
Facebook

Nurse Navigator

2+ years
$90,000–$94,400 per year
10 June 25, 2025
Job Description
Job Type: Full Time Education: B.Sc./M.Sc/B.Pharm/M.Pharm/Life Science Skills: Causality Assessment, Clinical SAS Programming, Communication Skills, CPC Certified, GCP guidelines, ICD-10 CM Codes, CPT-Codes, HCPCS Codes, ICD-10 CM, CPT, HCPCS Coding, ICH guidelines, ICSR Case Processing, Interpersonal Skill, Labelling Assessment, MedDRA Coding, Medical Billing, Medical Coding, Medical Terminology, Narrative Writing, Research & Development, Technical Skill, Triage of ICSRs, WHO DD Coding

 

Nurse Navigator – Syneos Health | Fresno, CA

Job Summary:
Syneos Health is hiring a Nurse Navigator to join its on-site healthcare team in Fresno, California. This role is ideal for experienced RNs or BSNs passionate about combining patient advocacy with pharmaceutical education. You'll manage patient communications, provide virtual training, and troubleshoot clinical concerns, all within a structured, pharma-aligned support model. Join a global healthcare leader making a measurable impact in patient outcomes.


Key Responsibilities:

  • Manage inbound and outbound calls to support patients using pharmaceutical therapies

  • Collaborate with internal teams including Regulatory, Medical Affairs, and Nurse Manager

  • Conduct virtual training sessions and respond to training-related inquiries

  • Educate patients using approved pharma materials, particularly for injectable treatments

  • Troubleshoot clinical issues and provide timely, effective resolutions

  • Deliver exceptional customer service and maintain detailed communication logs


Required Skills & Qualifications:

  • Bachelor’s Degree in Nursing (RN or BSN required)

  • Minimum 2 years of experience in customer service or patient care, preferably in chronic conditions

  • Proficiency in managing injectable therapies

  • Strong communication, multitasking, and problem-solving skills

  • Preferred: Experience supporting patients with autoimmune diseases or short bowel syndrome


Perks & Benefits:

  • Base salary range: $90,000–$94,400 per year

  • Bonus or commission potential based on performance

  • Company car or car allowance for eligible roles

  • Health benefits including Medical, Dental, and Vision insurance

  • Company match 401(k) plan

  • Flexible Paid Time Off (PTO) and sick leave

  • Inclusive, development-focused workplace culture

  • Access to global opportunities in pharma healthcare


Company Description:

Syneos Health is a global biopharmaceutical solutions organization that integrates clinical development and commercial expertise. With a footprint across major therapeutic areas, Syneos delivers innovative support services that enhance healthcare delivery and improve patient lives.


Work Mode: On-site
Location: Fresno, CA, United States


Advance your nursing career with purpose.
Apply now to join Syneos Health’s transformative patient support programs and make a real difference in the pharmaceutical industry.