Job Title: Medical Review Officer (MRO)
Location: United States – Kansas City, Missouri (8140 Ward Parkway)
Category: Medical & Clinical Affairs
Employment Type: Full-Time
Experience Required: Minimum 5 Years (Occupational Health)
Abbott, a global healthcare leader operating in more than 160 countries, is seeking a Medical Review Officer (MRO) to join its Toxicology Business Unit within the Rapid Diagnostics – Workplace Solutions division in Kansas City, Missouri.
This role is critical to ensuring the accuracy, compliance, and medical integrity of workplace drug testing programs. The Medical Review Officer will apply clinical expertise, regulatory knowledge, and professional judgment to review, verify, and determine final drug test results for DOT, federal, and non-DOT clients. The position involves direct communication with donors, laboratories, pharmacies, and clients while upholding strict regulatory and quality standards.
Conduct comprehensive medical reviews of confirmed positive, invalid, or non-negative drug test results.
Apply clinical judgment to determine final test outcomes in compliance with DOT, HHS, FMCSA, and federal regulations.
Ensure strict adherence to Abbott Rapid Diagnostics quality policies, SOPs, and regulatory requirements.
Interview donors to identify legitimate medical explanations for laboratory findings.
Communicate professionally with laboratories, collection sites, pharmacies, and Workplace Solutions clients.
Act as a client-facing medical authority representing Abbott’s MRO leadership team.
Review, approve, and sign medical and administrative documentation including prescription verifications, medical records, and error correction memoranda.
Maintain complete and audit-ready MRO records in accordance with federal and DOT requirements.
Provide consultative support to federal agency representatives regarding reviewed cases.
Participate in process improvement initiatives in collaboration with Workplace Operations Leadership.
Provide performance feedback to laboratories and collection sites when required.
Stay current with changes in DOT, HHS, federal, and state regulations impacting drug and alcohol testing.
Contribute to departmental goals, objectives, and continuous quality improvement initiatives.
Doctor of Medicine (MD) or Doctor of Osteopathy (DO).
Current Medical Review Officer certification (AAMRO or MRO Certification Council – MROCC).
Active and unrestricted license to practice medicine in the United States.
Minimum 5 years of clinical practice experience, preferably in occupational health or workplace medicine.
Advanced knowledge of DOT, HHS, FMCSA, and occupational health regulations.
Strong clinical decision-making and analytical skills.
Excellent verbal and written communication skills with the ability to engage diverse stakeholders.
High level of professionalism, discretion, and attention to detail.
Strong technical aptitude with the ability to work within digital medical and compliance systems.
Proven ability to collaborate cross-functionally and provide operational recommendations.
Work with a globally respected healthcare organization at the forefront of diagnostic innovation.
Competitive compensation and comprehensive benefits including healthcare, retirement, and education assistance.
Opportunity to influence workplace safety and public health through high-impact medical decision-making.
Inclusive and diverse work culture recognized by Fortune and global employers.
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