• Login / Signup
    • Instagram
    youtube
    Facebook

    Medical Information Specialist

    Eversana
    2+ years
    Not Disclosed
    Pune
    10 Nov. 27, 2024
    Job Description
    Job Type: Full Time Education: B.Sc./ M.Sc./ M.Pharm/ B.Pharm/ Life Sciences Skills: Causality Assessment, Clinical SAS Programming, Communication Skills, CPC Certified, GCP guidelines, ICD-10 CM Codes, CPT-Codes, HCPCS Codes, ICD-10 CM, CPT, HCPCS Coding, ICH guidelines, ICSR Case Processing, Interpersonal Skill, Labelling Assessment, MedDRA Coding, Medical Billing, Medical Coding, Medical Terminology, Narrative Writing, Research & Development, Technical Skill, Triage of ICSRs, WHO DD Coding

    Job Opportunity: Medical Information Specialist at EVERSANA 🌍

    At EVERSANA, we are proud to be certified as a Great Place to Work globally. Our mission is to create a healthier world through innovative commercialization services in the life sciences industry. With a team of over 7,000 employees, we serve more than 650 clients, from biotech start-ups to established pharmaceutical companies. Our work brings innovative therapies to market and supports the patients who depend on them. Join us and make an impact every day!

    Position: Medical Information Specialist
    Location: Remote
    Department: Medical Information Contact Center (MICC)
    Job Family: Medical & Regulatory Affairs
    Travel: 0%
    Hours: Full-time

    Job Description

    As a Medical Information Specialist at EVERSANA, you will be part of a critical customer-facing function, providing scientifically balanced, evidence-based, and non-promotional medical information in response to unsolicited inquiries from healthcare professionals, patients, caregivers, and payers. Additionally, you will support post-marketing activities such as adverse event reporting and product quality issue handling. This position requires clinical knowledge, strong analytical skills, and a customer-focused approach.

    Key Responsibilities:

    • Medical Inquiries: Respond to medical information inquiries from physicians, pharmacists, nurses, healthcare professionals, patients, and payers.
    • Research & Writing: Utilize medical information skills to research and critically evaluate medical literature, creating accurate, timely responses to inquiries. Write adverse event and product complaint narratives, medical inquiry responses, and case documentation.
    • Case Management: Handle requests through multiple channels, including phone, email, CRM, and chat. Identify adverse events and product complaints, ensuring proper intake and documentation in compliance with client and EVERSANA-MICC procedures.
    • Collaboration: Work with internal teams such as Quality Assurance and Regulatory Affairs to address product quality complaints.
    • Documentation & Compliance: Maintain up-to-date knowledge of products, therapeutic areas, and client-specific requirements. Ensure all documentation meets high standards of quality and complies with regulatory requirements.
    • Diversity & Inclusion: Actively contribute to a diverse, equitable, and inclusive culture by modeling inclusive behaviors and proactively managing bias.

    Education and Experience:

    • Required: Pharm.D, Master of Science (MSc), B.Pharm, M.Pharm, or any Life Sciences degree.
    • Skills: Strong documentation skills, excellent verbal and written communication skills, and a solid clinical background.
    • Language Proficiency: Must speak, read, and write in English fluently.

    Minimum Knowledge, Skills, and Abilities:

    • Ability to conduct thorough research and analysis of medical literature.
    • Strong communication skills for both verbal and written interactions with healthcare professionals and patients.
    • Knowledge of FDA’s post-marketing adverse event reporting regulations and safety terminology.
    • High attention to detail and ability to handle complex data and requests.

    Cultural Beliefs at EVERSANA:

    • Patient Minded: Always act with the patient’s best interests in mind.
    • Client Delight: Own every client experience and its impact on results.
    • Take Action: Empower yourself and hold yourself accountable.
    • Embrace Diversity: Create an environment of awareness and respect.
    • Grow Talent: Invest in your development and the development of others.
    • Win Together: Collaborate passionately to achieve results.
    • Communication Matters: Engage in transparent, thoughtful, and timely dialogue.
    • Always Innovate: Be bold and creative in everything you do.

    Additional Information:

    At EVERSANA, we are committed to maintaining a diverse and inclusive workplace. We are an Equal Opportunity Employer, and our employees are people from various backgrounds, experiences, and perspectives. We embrace diversity, including race, gender identity, age, disability, veteran status, sexual orientation, religion, and more. Inclusion is everyone's responsibility.

    Latest Jobs

    Clinical Research Principal Investigator

    Denali Health
    Indianapolis

    Senior Clinical Device Specialist

    Alaska Heart & Vascular Institute
    Anchorage

    Senior Clinical Research Associate Medical Device Remote

    Provident Research Inc
    Phoenix Remote, USA

    Medical Science Liaison

    Avita Medical, Inc.
    Philadelphia Remote, USA

    Medical Scribe - Experienced (Remote)

    Scribe-X
    Georgia Remote, USA

    Podiatry- Part Time/Full Time

    Vp Foot & Ankle Specialist
    Norridge

    Clinical Research Associate, Senior

    Lumabridge Llc
    Remote, USA

    Medical Scribe - Fulltime (Remote)

    Scribe-X
    Georgia Remote

    Outpatient Coder-(Remote)

    Shuvel Digital
    Remote, USA

    Pharma/Healthcare Recruiter (Remote)

    Divihn Integration Llp
    Remote

    Pharma Jobs in India

    Andra Pradesh :

    Anantapur | Bhimavaram | Chittoor | Guntur | Gurgaon | Mangalagiri | Pydibimavaram | Tirupathi | Visakhapatnam |

    Assam :

    Dibrugarh | Diburghar | Guwahati |

    Bihar :

    Hajipur | Patna |

    Chhattisgarh :

    Bilaspur | Raipur |

    Delhi :

    Delhi | India | New Delhi | PAN-India |

    Goa :

    Goa | Panaji |

    Gujarat :

    Ahmedabad | Baroda | Gandhinagar | Mehsana | Tarasadi | Vadodara | Vapi |

    Haryana :

    Ambala | Haryana | Hisar | Kurukshetra | Panchkula | Rohtak |

    Himachal Pradesh :

    Solan |

    India :

    Siliguri |

    Jharkhand :

    Ranchi |

    Karnataka :

    B.G Nagara | Bangalore | Belgaum | Bengaluru | Mangaluru | Mysore | Udupi |

    Kerala :

    Kannur | Kochi | Malappuram | Thiruvananthapuram |

    Madhya Pradesh :

    Dewas | Gwalior | Indore | Khandwa | Khargone | Ujjain |

    Maharashtra :

    Ambernath | Amravati | Aurangabad | Jalgaon | Kolhapur | Mumbai | Nagpur | Nashik | Navi Mumbai | Pune | Pune city | Shirpur | Tarapur | Thane |

    PAN-India :

    Panjab :

    Punjab :

    Bathinda | Bela | Chandigarh | Moga | Mohali | Patiala | Phagwara | Rajpura |

    Rajasthan :

    Banasthali | Jaipur | Pilani | Udaipur |

    Tamil Nadu :

    Annamalainagar | Chennai | Coimbatore | Erode | Madurai | Nagercoil | Ooty | Srivilliputtur | Tiruchirappalli | Trichy |

    Uttar Pradesh :

    Gajraula | Gautam buddha Nagar | Ghaziabad | Greater Noida | Jhansi | Lucknow | Mathura | Noida | Park City | Prayagraj | Varanasi |

    Uttarakhand :

    Dehradun | Nainital | Rishikesh |

    West Bengal :

    Kolkata | Mukundapur |

    Pharma Jobs in United States

    Alabama :

    Birmingham |

    Alaska :

    Anchorage | Barrow | Bethel | Juneau | Wrangell |

    Arizona :

    Chandler | Kingman | Lake Havasu City | Peridot | Phoenix | Tempe | Tucson | Yuma |

    Arkansas :

    Fort Smith |

    California :

    Alameda | Brisbane | California | Crescent City | Davis | El Monte | El Segundo | Emeryville | Foster City | Fremont | Glendale | Irvine | La Jolla | Los Angeles | Martinez | Menlo Park | Mountain View | Nevada | Oakland | Pacheco | Palo Alto | Pasadena | Pleasanton | Redwood City | Riverside | Sacramento | San Bernardino | San Diego | San Francisco | San Gabriel | San Jose | Santa Clara | Santa Cruz | Santa Monica | Simi Valley | Soledad | South San Francisco | Stanford | Vallejo | West Valley City | Whittier | Willits |

    Colorado :

    Denver |

    Connecticut :

    Bridgeport | Bristol | Enfield | Groton | Newtown | Storrs | West Hartford |

    D.C :

    Washington |

    Florida :

    Clearwater | Coral Gables | Daytona Beach | Gainesville | Jacksonville | Naples | Orlando | Pembroke Pines | Port St. Lucie | Rueil-Malmaison | Stuart | Tallahassee | Tampa | West Palm Beach |

    Georgia :

    Atlanta | Rome |

    Hawaii :

    Honolulu |

    Idaho :

    Boise |

    Illinois :

    Abbott Park | Champaign | Chicago | Deerfield | Lake Forest | Lombard | Naperville | Norridge | Park RIdge | Round Lake |

    Indiana :

    Bloomington | West Lafayette |

    Kansas :

    Garden city | Lawrence |

    Kenlucky :

    Shelbyville |

    Kington :

    Frank Scottile Blvd |

    LA :

    Baton Rouge | Monroe | New Orleans |

    Louisiana :

    Lake Charles | Shreveport |

    Maine :

    Bangor | Brewer |

    Maryland :

    Baltimore | Elkridge | Gaithersburg | Rockville |

    Massachusetts :

    Andover | Boston | Cambridge | Devens | Lexington | Massachusetts | Medford and Somerville | Rockland |

    Michigan :

    Detroit | Houghton Lake |

    Minnesota :

    Duluth | Hibbing | Minneapolis and St. Paul, Minnesota. | St.Paul |

    Missouri :

    Fulton | St. Louis |

    Nevada :

    Las Vegas |

    New Hampshire :

    Lebanon | Manchester |

    New Jersey :

    Basking Ridge | Bloomfield | Branchburg Township | Bridgewater | Brunswick | Burlington | Charlotte | Clark | Cranbury | Dunellen | East Brunswick | Edison | Fairfield | Far Hills | Flemington | Hackensack | Indianapolis | Jersey City | Linden | Livingston | Lyndhurst | Mahwah | Monmouth Junction | Mount Arlington | New Brunswick | Newark | Nutley | Paramus | Parsippany | Passaic | Paterson | Peapack-Gladstone | Pine Brook | Piscataway Township | Plainsboro | Princeton Junction | Rahway | Raritan | Somerset | Somerville | South Plainfield | Sparta | Summit | Titusville | Trenton | Warren Grove | West Orange | Westfield | Wharton | Whippany |

    New Mexico :

    Santa Fe |

    New York :

    Albany | Biddle | Buffalo | Hicksville | Ithaca | Middleburgh | Morningside Heights | New York | Rensselaer | Syracuse | Utica |

    North Carolina :

    Concord | Lumberton | North Carolina |

    North Caroline :

    Carolina Beach | Chapel Hills | Durham | Morrisville | Philippines | Raleigh | Sanford | Scottsdale |

    North Dakota :

    Dickinson |

    Ohio :

    Cincinnati | Cleveland | Columbus, | Macedonia | oxford |

    Oklahoma :

    Oklahoma City |

    Oregon :

    Bend | Coquille | Corvallis | Eugene | Portland | Roseburg | Salem | Springfield |

    Pennsylvania :

    Ambler | Collegeville | Lancaster | Middletown | Philadelphia | Pittsburgh | Plymouth Meeting | West Chester | Wyomissing |

    Portugal :

    Lisbon | Portugal |

    Puerto Rico :

    San Juan |

    Republic of Mexico :

    Mexico |

    South Carolina :

    Charleston |

    Tennessee :

    Nashville |

    Texas :

    Abilene | Austin | Bulverde | Corsicana | Dallas | Houston | Longview | Plano | Richardson | San Antonio | Tyler | Waco |

    United states :

    Georgia | United States |

    United States :

    Hawai | Sylmar |

    Virginia :

    Blacksburg | Charlottesville | Falls Church |

    Washington :

    Bothell | Goldendale | Pullman | Seattle |

    WI :

    Madison | Wausau |

    Wisconsin :

    Portage |

    Wyoming :

    Cokeville |

    Pharma Jobs in Germany

    Baden-Wurttemberg :

    Freiburg | Grenzach | Heidelberg | Karlsruhe | Konstanz | Stuttgart | Tubingen | Ulm |

    Bavaria :

    Bayreuth | Erlangen | Munich | Regensburg | Wurzburg |

    Berlin :

    Mitte |

    Brandenburg :

    Berlin |

    Germany :

    Germany | GErmany |

    Hesse :

    Marburg |

    Hessen :

    Frankfurt |

    Lower Saxony :

    Gottingen | Hannover | Leipzig |

    Mecklenburg Vorpommern :

    Rostock |

    Munich :

    Bavaria |

    North Rhine Westphalia :

    Aachen | Bielefeld | Bochum | Bonn | Cologne | Dortmund | Duisburg | Dusseldorf | Munster |

    Rhineland Palatinate :

    Mainz |

    Rotherbaum :

    Hamburg |

    Saarland :

    Saarbrucken |

    Saxony Anhalt :

    Halle |

    Schleswig Holstein :

    Kiel |

    Pharma Jobs in Europe

    BULGARIA :

    Bulgaria |

    Denmark :

    Copenhagen | Denmark |

    Europe :

    Latvia | Leuven | Poland | Spain |

    Finland :

    Finland |

    Hungary :

    Budapest |

    Istanbul :

    Istanbul | Turkey |

    Norway :

    Norway | NOrway |

    Romania :

    Romania |

    Serbia :

    Belgrade | Serbia |

    Switzerland :

    Basel | Zurich |

    Pharma Jobs in China

    Hubei :

    Wuhan |

    Republic of China :

    Beijing |

    Shanghai Sai :

    Shanghai Shi |

    Tokiyo :

    Osaka | Tokyo |

    Zhejiang :

    Hangzhou |

    Pharma Jobs in Argentina & Australia & Austria & Belgium & Canada & Chile & Colombia & Croatia & Czechia & Egypt & England & Estonia & Finland & France & Greece & Indonesia & Ireland & Israel & Italy & Japan & Kazakhstan & Korea & Netherland & Philippines & Poland & Portugal & Remote & Saudi Arabia & Singapore & South Afrcia & South America & Spain & Taiwan & Tennessee & Thailand & Turkey & United Arab Emirates

    Buenos Aires :

    Buenos Aires |

    New South Wales :

    Sydney |

    Queensland :

    Queensland |

    Republic of Western Australia :

    Nedlands |

    Austria :

    Austria |

    Vienna :

    Vienna |

    Antwerp :

    Heist op den Berg |

    Brussels :

    Brussels |

    Canada :

    Canada |

    Ontario :

    North York | Richmond Hill | Uxbridge |

    Quebec :

    Montreal |

    Chile :

    Santiago |

    Republic of Colombia :

    Bogota |

    Croatia :

    Croatia |

    Zagreb :

    Zagreb |

    Bohemia :

    Prague |

    Republic of Egypt :

    Cairo |

    United Kingdom :

    Maidenhead | Salt Lake City | London | Stirling | Harlow | Leeds |

    Estonia :

    Estonia |

    North Ostrobothnia :

    Oulu |

    Southwest Finland (Varsinais-Suomi) :

    Turku |

    France :

    Paris | Lyon |

    Greece :

    Greece |

    East Java :

    Surabaya |

    Jakarta :

    Jakarta |

    Cork :

    Ringaskiddy |

    County Dublin :

    Swords |

    Republic of Ireland :

    Waterford | Dublin | Limerick |

    Israel :

    Netanya | Be'Er Sheva | Kfar Saba | Tel Aviv |

    Italy :

    Italy |

    Tokyo :

    Otemachi |

    Kazakhstan :

    Almaty |

    Republic of Korea :

    Seoul |

    Capital of Netherland :

    Amsterdam |

    Netherlands :

    Netherlands |

    Noord Holland :

    Haarlem |

    Cebu Province :

    Cebu City |

    Philippines :

    Manila |

    Mazovia :

    Warsaw |

    Remote :

    Remote - Europe | Switzerland | Remote | Remote, USA |

    Makkah :

    Riyadh | Najran | Khulais | Jeddah | Rabigh |

    Singapore :

    Singapore |

    South Africa :

    Midrand |

    Brazil :

    Sao paulo |

    South America :

    Argentina |

    Catalonia :

    Barcelona |

    Madrid :

    Madrid |

    Taipei :

    Taipei |

    Williamson :

    Brentwood |

    Republic of Thailand :

    Bangkok |

    Dubai :

    Dubai |