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Healthcare Virtual Assistant - Ph

Wing Assistance
Wing Assistance
2+ years
Not Disclosed
10 Nov. 25, 2024
Job Description
Job Type: Full Time Remote Education: B.Sc./ M.Sc./ M.Pharm/ B.Pharm/ Life Sciences Skills: Causality Assessment, Clinical SAS Programming, Communication Skills, CPC Certified, GCP guidelines, ICD-10 CM Codes, CPT-Codes, HCPCS Codes, ICD-10 CM, CPT, HCPCS Coding, ICH guidelines, ICSR Case Processing, Interpersonal Skill, Labelling Assessment, MedDRA Coding, Medical Billing, Medical Coding, Medical Terminology, Narrative Writing, Research & Development, Technical Skill, Triage of ICSRs, WHO DD Coding

About Wing
Wing is on an exciting mission to redefine the future of work globally! As a one-stop shop for companies looking to build world-class teams and streamline their operations, we are rapidly growing and expanding our reach.

Position Overview: Healthcare Virtual Assistant (Remote)
We are looking for a Healthcare Virtual Assistant to join our team immediately! This remote role provides essential support to healthcare providers by managing patient intake, appointments, insurance claims, and documentation. You will play a key role in ensuring that the administrative side of healthcare operations runs smoothly.

Duties and Responsibilities
As a Healthcare Virtual Assistant, your responsibilities will include, but are not limited to:

  • Documenting new patient and referral intake
  • Managing appointment bookings, cancellations, and rescheduling for patients and healthcare providers
  • Inputting patient information, medical records (CPT, ICD-10, HCPCS), and billing data into EMR/EHR systems
  • Assisting with insurance claims processing, verifying patient insurance, and handling billing inquiries
  • Responding to patient inquiries, providing information, and directing them to the appropriate healthcare professional
  • Assisting in healthcare data analysis, report preparation, and record maintenance
  • Ensuring HIPAA compliance, patient confidentiality, and privacy regulations
  • Coordinating the sending of medical records to departments and healthcare providers as directed by the Managing Physician
  • Performing ad hoc administrative tasks as needed

Qualifications
We are looking for candidates with:

  • A Bachelor’s degree in medical or pharmaceutical fields
  • At least 1 year of experience as a Medical Virtual Assistant
  • Excellent English communication skills (written and verbal) at a C1 level
  • A solid understanding of medical terminologies and practices
  • Proficiency in EHR/EMR systems and troubleshooting common technical issues
  • A strong understanding of healthcare privacy regulations (HIPAA compliance)
  • Strong interpersonal, organizational, and time management skills
  • Tech-savviness and familiarity with technologies like desktop sharing, cloud services, and VoIP
  • Ability to work on a graveyard shift

Technical Requirements

  • USB Headset with noise cancellation feature
  • Working Webcam
  • Main and backup computer: at least 1.8 GHz processor and 4GB RAM
  • Main Internet Speed: at least 25 Mbps wired connection
  • Backup Internet Speed: at least 10 Mbps

Benefits

  • Health Insurance (HMO)
  • Performance Incentives
  • Job Security and Stability
  • Paid Training
  • Inclusive Culture
  • Upskilling Opportunities
  • 100% Work-From-Home
  • Exceptionally Supportive Team
  • Opportunities for Career Growth
  • Fun Work Environment
  • Holiday and Overtime Pay

Schedule

  • US work hours (20-40 hours per week)
  • This is a remote job

Salary Package (with HMO)

  • Entry Level (1-3 years of experience): Up to PHP 39,500
  • Intermediate Level (3-5 years of experience): Up to PHP 48,000
  • Expert Level (5+ years of experience): Up to PHP 53,000

Additional Information

  • Only qualified candidates will be invited to the assessment & interview stages.
  • We also offer an Affiliate Marketing Program, where you can earn up to $30 if your referral is hired.
  • Check out other opportunities on our Jobs Website.

Salary Range: $660-$970 USD/month

Apply Today! Join a supportive and dynamic team that is redefining the future of work!