Field Application Scientist II
Location: Remote / Hybrid – India
Job Type: Full-Time
Job ID: R-01338922
Category: Customer & Technical Support / Field Applications
Work Schedule: Standard (Monday to Friday)
Work Environment: Laboratory and Field-Based (PPE required; exposure to varying outdoor conditions)
About Thermo Fisher Scientific
Thermo Fisher Scientific is a global leader in serving science, committed to enabling customers to make the world healthier, cleaner, and safer. Through advanced technologies, scientific expertise, and customer-focused innovation, Thermo Fisher supports critical work across life sciences, diagnostics, environmental testing, and applied markets. Our teams collaborate globally to deliver solutions that help customers address some of the world’s most pressing scientific and public health challenges.
Role Overview
The Field Application Scientist II plays a critical customer-facing role, providing expert technical support and scientific guidance for Thermo Fisher Scientific’s advanced molecular biology and analytical platforms. This position involves close collaboration with sales teams and cross-functional partners to deliver high-impact pre-sales and post-sales support, including product demonstrations, method optimization, troubleshooting, and customer training. The role is ideal for a scientifically driven professional with strong laboratory experience who thrives in a dynamic, field-based environment.
Key Responsibilities
Act as a trusted technical advisor to customers, assessing application needs and delivering tailored scientific solutions.
Provide pre-sales and post-sales field application support, including product demonstrations, on-site training, and technical consultations.
Support and optimize customer workflows across the following application areas:
Real-Time PCR using Thermo Fisher Scientific platforms
Real-Time PCR consumables, with strong expertise in TaqMan assays
Capillary Electrophoresis (CE), including platform knowledge and CE data analysis
Sample preparation workflows, including KingFisher extraction systems and consumables
Provide technical troubleshooting and method optimization to ensure successful customer outcomes.
Collaborate closely with sales, service, and product teams to support customer acquisition, retention, and satisfaction.
Maintain in-depth knowledge of assigned product portfolios, applications, and emerging technologies.
Support customer compliance with relevant industry standards, regulatory requirements, and best practices.
Document customer interactions and provide feedback to internal teams to support continuous product and process improvement.
Travel extensively to customer sites, training events, and regional meetings as required.
Experience and Qualifications Required
PhD or Master of Science (M.Sc.) with 2–3 years of hands-on laboratory experience using relevant molecular biology or analytical instrumentation.
Preferred academic background in Biology, Biochemistry, Biotechnology, or Microbiology.
Strong practical experience with Real-Time PCR platforms and consumables, including TaqMan assays.
Working knowledge or hands-on experience with Capillary Electrophoresis systems and CE data analysis.
Experience with sample preparation technologies, particularly KingFisher extraction systems, is highly desirable.
Experience with Next-Generation Sequencing (NGS) and/or Microarray technologies is considered a strong advantage.
Proven experience delivering field application support, customer training, and technical troubleshooting.
Strong communication and presentation skills, with the ability to explain complex scientific concepts to diverse audiences.
Demonstrated ability to work independently while collaborating effectively across cross-functional teams.
Excellent problem-solving skills, analytical mindset, and customer-focused approach.
Proficiency in Microsoft Office and relevant scientific software tools.
Fluency in English required; additional language skills are an advantage.
Valid driver’s license and willingness to travel 50–75% of the time.
Why Join Thermo Fisher Scientific
Opportunity to work with industry-leading scientific technologies and global customers.
A dynamic, growth-oriented environment that values scientific expertise, innovation, and customer impact.
Extensive professional development opportunities and exposure to cutting-edge applications.
Competitive compensation and benefits within a globally respected organization.
How to Apply
Qualified candidates with strong laboratory and customer-facing experience are encouraged to apply through the official Thermo Fisher Scientific careers portal. Applications are reviewed on an ongoing basis.a
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