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Director - Case Management Medical Review

Lilly
Lilly
3+ years
Not Disclosed
10 Jan. 8, 2026
Job Description
Job Type: Full Time Education: B.Sc/M.Sc/M.Pharma/B.Pharma/Life Sciences Skills: Causality Assessment, Clinical SAS Programming, Communication Skills, CPC Certified, GCP guidelines, ICD-10 CM Codes, CPT-Codes, HCPCS Codes, ICD-10 CM, CPT, HCPCS Coding, ICH guidelines, ICSR Case Processing, Interpersonal Skill, Labelling Assessment, MedDRA Coding, Medical Billing, Medical Coding, Medical Terminology, Narrative Writing, Research & Development, Technical Skill, Triage of ICSRs, WHO DD Coding

Job Title: Director – Case Management Medical Review
Location: Bangalore, Karnataka, India
Category: Research & Development / Pharmacovigilance
Job Type: Full-Time, Regular
Job ID: R-98032

Company Overview:
Lilly is a global healthcare leader headquartered in Indianapolis, Indiana, dedicated to improving patient outcomes through innovative medicines. Our teams worldwide focus on scientific excellence, medical innovation, and community impact. At Lilly, we combine technical expertise with patient-centered care to advance healthcare globally.

Role Overview:
We are seeking an experienced Director – Case Management Medical Review to lead therapeutic area hubs in the evaluation of safety data across assigned compounds. This role provides strategic and operational leadership to a global team of Case Management Medical Review physicians and scientists, collaborating closely with Senior Directors, Executive Directors, and cross-functional leaders to ensure high-quality medical evaluation and regulatory compliance.

The Director will drive process improvements, influence organizational change, and support the development of safety strategies that protect patients and support product lifecycle management.

Key Responsibilities:

1. Leadership in Medical Review:

  • Manage and mentor a global team of physicians and scientists within the Case Management Medical Review function.

  • Provide technical expertise, training, and guidance to ensure high-quality evaluation of Individual Case Safety Reports (ICSRs) across all lifecycle stages.

  • Foster staff development through feedback, coaching, and career growth initiatives.

  • Contribute to strategic planning and process improvement initiatives in collaboration with global teams.

  • Ensure alignment of team goals with organizational objectives and regulatory requirements.

2. Enterprise Leadership:

  • Represent Lilly Case Management Medical Review externally and internally, championing patient safety and high-quality medical evaluation.

  • Build strong relationships with internal and external stakeholders, including Affiliates, Business Units, and Clinical Development teams.

  • Collaborate with global teams to address safety issues, ensure regulatory compliance, and drive continuous improvement.

  • Support the roles and responsibilities of the EU Qualified Person (QP) as required.

3. Operational Excellence:

  • Oversee resource planning, forecasting, and allocation to meet business objectives.

  • Lead cross-functional initiatives to ensure timely, accurate, and compliant delivery of medical review outputs.

  • Promote standardization, innovation, and adoption of best practices within the team.

Qualifications & Experience Required:

  • Medical Doctor (MD/DO) with board eligibility or certification in relevant specialty/subspecialty; or comparable post-medical school clinical training.

  • Minimum 3+ years of people management experience in clinical development, pharmacovigilance, or related therapeutic areas.

  • Strong knowledge of drug development, clinical evaluation, and regulatory frameworks.

  • Fluent in English with excellent verbal and written communication skills.

  • Proven ability to lead cross-functional teams in a matrixed global environment.

  • Strong clinical/diagnostic, organizational, negotiation, and interpersonal skills.

  • Ability to manage multiple priorities, influence stakeholders, and drive positive team outcomes.

  • Willingness to travel domestically and internationally as required.

Preferred Skills:

  • Prior experience in pharmacovigilance, safety case management, or clinical development.

  • Demonstrated success in leading global teams and implementing strategic initiatives.

  • Strong problem-solving and process improvement capabilities.

Why Join Us:
Lilly offers an inclusive, innovative, and collaborative environment where leaders can shape the future of patient safety and medical excellence. The role provides opportunities to lead a global team, drive safety strategies, and make a meaningful impact on patients worldwide.

Application Notes:
Candidates requiring accommodation during the application process may submit a request here.