Associate Director – Medical Affairs Content, Operations & Review
Company: EVERSANA
Location: London, UK (Remote Work Option Available)
Job Type: Full-Time
Department: Clinical & Medical
Job Family: Consulting
Experience Required: 5+ Years in Medical Information / Medical Affairs
Position Overview
EVERSANA is seeking an experienced Associate Director – Medical Affairs Content, Operations & Review to lead complex medical projects, manage cross-functional teams, and deliver high-quality Medical Information (MI), medical content, and Medical / Legal / Regulatory (MLR) review services.
This role combines client management, project leadership, and strategic oversight, providing direct support for client deliverables while contributing to the development of global Medical Affairs strategies. The Associate Director will collaborate closely with global MA and MI leadership, driving operational excellence, innovation, and integrated medical solutions for life sciences clients.
Key Responsibilities
Project & Client Management
Lead and manage complex, cross-functional Medical Affairs projects, including MI operations, medical content development, MLR review, and MA consulting
Serve as primary Client/Project Manager, ensuring timely delivery, quality, and alignment with client objectives
Oversee project teams comprising internal staff and external consultants, promoting collaboration and efficient resource utilization
Client Support & Strategy
Provide direct support for client projects, deliverables, and medical information requests
Offer strategic guidance and consultancy for assigned clients
Contribute to thought leadership initiatives including white papers, publications, webinars, conferences, and marketing campaigns
Maintain knowledge of European and global regulations, market trends, and best practices impacting Medical Affairs and MI
Operational Excellence & Innovation
Drive continuous improvement in MI/MA operations, including process optimization, technology adoption, and performance metrics
Champion digital tools and platforms to enhance content delivery, stakeholder engagement, and operational efficiency
Implement innovative approaches to Medical Affairs service delivery
Cross-Functional Collaboration
Partner with global leaders across MA, MI, and other business units to deliver integrated, best-in-class solutions
Facilitate cross-functional communication to ensure alignment and excellence in MA deliverables
Represent Medical Affairs in strategic discussions with clients and internal stakeholders
Team Development & Leadership
Recruit, onboard, and mentor team members (FTEs and consultants) to align capabilities with evolving business needs
Promote knowledge sharing, collaboration, and professional growth across teams and projects
Manage assigned European-based MA teams, including performance reviews, career development, and personnel actions
Client Relationship Management
Build and maintain long-term strategic partnerships with client stakeholders
Monitor client satisfaction, proactively address concerns, and ensure retention and repeat business
Identify opportunities to expand EVERSANA’s footprint with clients through innovative MA solutions
Compliance & Ethics
Ensure adherence to SOPs, regulatory requirements, and corporate governance standards
Uphold high ethical standards in all client and internal interactions
Travel: Up to 25%
Hours: Monday – Friday, 40 hours/week
Required Qualifications
Education:
Advanced degree in medical or scientific field (MPharm, MD, PhD, or equivalent)
Experience:
5+ years in Medical Information / Medical Affairs within pharmaceutical, biotechnology, or medical device/diagnostic industry
Proven project management experience, including vendor or technology management
Experience managing, mentoring, and developing direct reports and teams
Expertise in MA Operations & Excellence across MI, Medical Communications, and MLR
Skills & Competencies:
Results-driven, team-oriented, with strong influence and leadership skills
Innovative, analytical, and solution-focused, with ability to work independently
Exceptional communication, collaboration, and interpersonal skills
Experience managing multi-client projects in Agile or fast-paced environments
Passion for technology, innovation (including AI), and process improvement
Why EVERSANA
Work on global Medical Affairs initiatives and high-impact projects with leading life sciences companies
Competitive compensation with comprehensive benefits
Remote work flexibility and exposure to European and global markets
Inclusive, diverse, and patient-focused work culture
Opportunities to lead, innovate, and shape the future of Medical Affairs
Diversity & Inclusion
EVERSANA is an Equal Opportunity Employer, committed to Diversity, Equity, and Inclusion. Reasonable accommodations are provided in accordance with the Americans with Disabilities Act (ADA).
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