Job Title: Deputy Manager
Requisition Number: 2312480
Job Category: Medical & Clinical Operations
Primary Location: Chennai, Tamil Nadu, India
Company Overview
Optum is a global healthcare organization leveraging technology to improve health outcomes. The company promotes a culture of inclusion, career development, and comprehensive benefits, with a mission to advance health optimization globally.
Job Purpose
Responsible for supervising and coordinating team activities, setting priorities, and ensuring operational objectives are met within the assigned function. The role involves performance management, quality oversight, and short-term planning to support the team’s effectiveness and organizational goals.
Primary Responsibilities
Owns output at the task level within the assigned function.
Sets priorities for the team to ensure timely completion of tasks.
Coordinates work activities with other supervisors to maintain workflow efficiency.
Develops plans to meet short-term objectives.
Identifies and resolves operational problems using defined processes, expertise, and judgment.
Makes decisions guided by company policies, procedures, and business plans.
Decisions primarily impact individual employees and/or customers.
Complies with all employment terms, company policies, and directives, including potential reassignments, team changes, or work shift modifications.
Required Qualifications
Graduate in any discipline.
Experience in Performance Management, Project Management, Coaching, Supervision, Quality Management, Budget Development, Standard Development, and Fostering Teamwork.
Proficiency in Microsoft Office Suite (Excel, PowerPoint, etc.).
Ability to operate basic office equipment (copier, fax machine, etc.).
Ability to handle pressure and provide constructive feedback effectively.
Working Conditions & Other Requirements
Responsible for team coordination and task management within standard operating procedures.
Must follow company policies and adapt to changing business needs.
Decision-making affects team operations and individual employees.
Company Mission & Values
Support equitable healthcare access and reduce disparities.
Promote diversity, inclusion, and sustainability.
Improve health outcomes for all populations through innovative healthcare solutions.
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