Location: Pune, Maharashtra, India
Employment Type: Full-time
Department: Customer Service
Job Family: Customer Service & Engagement
At EVERSANA, we are proud to be certified as a Great Place to Work globally. Our mission is to create a healthier world through our dedicated team of over 7,000 employees. We provide next-generation commercialization services to the life sciences industry, serving more than 650 clients—from innovative biotech startups to established pharmaceutical companies. Our diverse range of products, services, and solutions is designed to bring groundbreaking therapies to market and support the patients who rely on them. Together, we make a meaningful impact every day.
We embrace diversity in backgrounds and experiences, prioritizing the improvement of patient lives around the world. We seek individuals who not only possess strong skills but also genuinely care about our mission, our clients, and the patients we serve.
We are seeking a proactive and detail-oriented Customer Success Specialist to join our team. In this role, you will be essential in orchestrating customer success activities to ensure the satisfaction and retention of our valued clients. You will coordinate various aspects of the customer success journey, including gathering feedback, analyzing data, and driving engagement initiatives.
Cultural Beliefs:
Caution: Please be aware of fraudulent job offers misrepresenting EVERSANA. We will never ask for personal information or payment during the recruitment process.
EVERSANA is an Equal Opportunity Employer, committed to diversity and inclusion. We value the unique strengths, experiences, and perspectives of all employees, which are essential to our success. Join us to make a difference in healthcare!
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