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Docs Operations Manager

4-6 years
Not Disclosed
10 June 5, 2025
Job Description
Job Type: Full Time Education: B.Sc./M.Sc/B.Pharm/M.Pharm/Life Science Skills: Causality Assessment, Clinical SAS Programming, Communication Skills, CPC Certified, GCP guidelines, ICD-10 CM Codes, CPT-Codes, HCPCS Codes, ICD-10 CM, CPT, HCPCS Coding, ICH guidelines, ICSR Case Processing, Interpersonal Skill, Labelling Assessment, MedDRA Coding, Medical Billing, Medical Coding, Medical Terminology, Narrative Writing, Research & Development, Technical Skill, Triage of ICSRs, WHO DD Coding

 

Meta Title

Clinical Data Science Manager – ICON Bangalore

Meta Description

Apply for Group Lead Clinical Data Science at ICON, Bangalore. Lead clinical data teams, Rave/INFORM experience preferred. Hybrid role in global pharma.

Meta Keywords

Clinical Data Science jobs India, ICON Bangalore careers, Clinical Data Manager Bangalore, Rave CDMS, INFORM, OCRDC, pharma jobs India, clinical research leadership, hybrid pharma jobs, GCP clinical data jobs, ICH GCP roles India


Job Title

Group Lead – Clinical Data Science (DOCS Operations Manager)
Location: Bangalore, India
Work Mode: Hybrid (Office and Remote)
Company: ICON plc
Department: Strategic Solutions Biometrics Portfolio
Job ID: 2025-119682


Job Summary

ICON plc, a leading global provider of clinical research and healthcare intelligence, is seeking an experienced Group Lead – Clinical Data Science for its Bangalore office. In this leadership position, you will be responsible for managing clinical data teams, ensuring regulatory compliance, operational excellence, and high-quality deliverables across global clinical trials.

This role is ideal for professionals with strong experience in clinical data management systems (CDMS) such as Rave, INFORM, or OCRDC, and a background in life sciences or healthcare data.


Key Responsibilities

  • Lead clinical data science teams and ensure project objectives are met within timelines and budget.

  • Foster a culture of continuous process improvement and regulatory compliance (ICH-GCP, local laws).

  • Oversee team training, timesheet compliance, and leave management.

  • Allocate resources effectively and manage workload distribution.

  • Act as the key liaison between global project teams and local CDM resources.

  • Guide and mentor team leads, identify training needs, and support career development.

  • Participate in internal/external audits and resolve operational findings.

  • Contribute to performance appraisals, staff development plans, and recruitment efforts.

  • Prepare and deliver presentations representing CDM internally and externally.

  • Identify and implement improvements to data management processes and systems.


Required Skills & Qualifications

  • Bachelor’s or Master’s degree in Life Sciences, Computer Science, or a related field.

  • Proven experience in clinical data management within the pharma or CRO industry.

  • Hands-on knowledge of at least one CDMS: Rave, INFORM, or OCRDC.

  • Experience in managing team leads or larger cross-functional teams.

  • Sound understanding of Good Clinical Practice (GCP) and ICH Guidelines.

  • Demonstrated leadership and decision-making abilities.

  • Strong communication, problem-solving, and mentoring skills.


Perks & Benefits

  • Competitive salary package (exact range not specified).

  • Annual leave entitlements tailored to local regulations.

  • Multiple health insurance plans for individuals and families.

  • Robust retirement planning options.

  • Access to global Employee Assistance Program (TELUS Health).

  • Life assurance and other country-specific benefits.

  • Optional perks including childcare vouchers, gym memberships, subsidized travel, and health checks.


About ICON plc

ICON plc is a global leader in healthcare intelligence and clinical research, delivering outsourced services to pharmaceutical, biotechnology, and medical device companies. With a reputation for innovation and quality, ICON helps accelerate the development of life-saving treatments and therapies worldwide.


Work Environment

This is a Hybrid role based in Bangalore, combining office-based and remote flexibility.


Call to Action

Ready to advance your career in clinical data science leadership with a top-tier CRO?
Apply now to join ICON’s Bangalore team and contribute to the global clinical research landscape.

Apply Here at ICON Careers