Assistant Manager – Billing (Revenue Cycle Management)
Location: Hyderabad, Telangana, India
Requisition Number: 2325348
Category: Billing / Healthcare Administration
Company Overview
Optum, a part of UnitedHealth Group, is a global leader in healthcare services, leveraging advanced technology and data to improve health outcomes. We empower millions of individuals by connecting them with care, pharmacy benefits, and healthcare resources, all while fostering a culture of inclusion, innovation, and professional growth. Join Optum to contribute to health optimization on a global scale.
Role Overview
We are seeking an experienced Assistant Manager – Billing to oversee a high-performing revenue cycle management team. This role requires leadership, analytical skills, and operational excellence to ensure accurate billing, process compliance, and performance optimization across hospital revenue cycle operations.
As an Assistant Manager, you will:
Coach and mentor team members to enhance performance, conducting regular performance discussions and development sessions.
Lead daily and weekly huddles to strategize performance improvement and address operational challenges.
Ensure attendance, schedule adherence, and workflow compliance, driving punctuality and break schedule adherence.
Manage inventory allocation and monitoring, providing actionable insights and corrective plans for sudden volume surges or capacity changes.
Respond to queries and escalations, perform root cause analysis, and implement preventive measures.
Review performance scorecards, audit results, and process errors to provide targeted coaching and corrective action.
Conduct internal audits, approve adjustment requests, and maintain accountability for team deliverables.
Support floor operations, provide guidance, and ensure timely escalation of issues.
Develop career pathing and succession plans for your team while fostering a culture of high performance and compliance.
Required Qualifications & Experience
Education: Bachelor’s degree or equivalent; additional qualifications in healthcare, business, or related field preferred.
Experience:
Minimum 2 years in Hospital Revenue Cycle Management (RCM).
Minimum 1 year in team management or leadership role.
Skills:
Strong understanding of insurance policies, billing procedures, and medical terminology.
Proficiency in Microsoft Excel and basic computer applications.
Excellent written and verbal communication skills.
Proven leadership, accountability, and coaching capabilities.
Ability to adapt to changing priorities and work independently with minimal supervision.
High level of professionalism, integrity, and customer service orientation.
Key Competencies
Ability to analyze team performance trends and develop SMART action plans.
Capacity to handle escalations, audits, and compliance requirements efficiently.
Skills to implement training, development, and retention strategies for team members.
Knowledge of healthcare billing systems, RCM workflows, and operational best practices.
Capability to lead cross-functional collaboration and contribute to organizational goals.
Why Join Optum
Be part of a global healthcare organization transforming patient care.
Work in a dynamic, collaborative environment with opportunities for professional development.
Gain exposure to advanced healthcare technologies, RCM processes, and data-driven decision making.
Contribute to equitable care initiatives and health outcome improvement programs.
Work Schedule: Full-time, Day Job
Telecommuting: Not available
Travel: Not required
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