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Client Relationship Manager

Cognizant
Cognizant
15+ years
$160,000 – $170,000 Annually
10 June 27, 2025
Job Description
Job Type: Hybrid Education: B.Sc./M.Sc/B.Pharm/M.Pharm/Life Science Skills: Causality Assessment, Clinical SAS Programming, Communication Skills, CPC Certified, GCP guidelines, ICD-10 CM Codes, CPT-Codes, HCPCS Codes, ICD-10 CM, CPT, HCPCS Coding, ICH guidelines, ICSR Case Processing, Interpersonal Skill, Labelling Assessment, MedDRA Coding, Medical Billing, Medical Coding, Medical Terminology, Narrative Writing, Research & Development, Technical Skill, Triage of ICSRs, WHO DD Coding

 

Client Relationship Manager – Healthcare (Hybrid, Texas)

Job Summary:
Cognizant is hiring a seasoned Client Relationship Manager to lead client engagement and business operations in the healthcare payer domain. This hybrid role, based in Richardson/Dallas, Texas, requires strong experience in healthcare IT services, stakeholder management, P&L ownership, and a proven ability to drive growth across client portfolios. Ideal for professionals with 15+ years of healthcare consulting or account leadership experience, this is an opportunity to shape healthcare transformation at scale.


Key Responsibilities:

  • Build and maintain trusted relationships with senior client stakeholders.

  • Understand healthcare client environments and co-create customized digital solutions.

  • Lead renewals, extensions, and proactive business development (including RFPs).

  • Drive backlog growth, project delivery, and service excellence across engagements.

  • Track healthcare and payer industry trends to proactively support client needs.

  • Serve as the primary client point of contact and day-to-day account leader.

  • Lead onsite teams and ensure alignment with client goals and operational delivery.

  • Manage account forecasting, profitability, and resource optimization.


Required Skills & Qualifications:

  • 15+ years of experience in client-facing/account leadership roles in IT consulting or services.

  • Proven expertise in healthcare payer operations, claims, and service center environments.

  • Experience influencing senior client executives and decision-makers.

  • Deep understanding of healthcare technology and transformation strategy.

  • Track record in sales growth, client retention, and complex program management.

  • Proficiency in global delivery models and multicultural team leadership.

  • Strong analytical, problem-solving, and stakeholder communication skills.

  • P&L and forecasting experience in large healthcare consulting engagements.


Perks & Benefits:

  • Annual base salary: $160,000 – $170,000 (based on experience).

  • Eligibility for Cognizant’s annual incentive performance bonus program.

  • Medical, Dental, Vision, and Life Insurance coverage.

  • Paid Time Off and company holidays.

  • 401(k) plan with company contributions.

  • Paid Parental Leave.

  • Long-term and Short-term Disability coverage.

  • Employee Stock Purchase Plan.


Company Description:

Cognizant is a global leader in healthcare digital transformation and IT consulting, helping clients across payer and provider domains achieve technology-enabled operational excellence. With over 300,000 associates globally, Cognizant is consistently recognized among Forbes' World’s Best Employers and NASDAQ-100 companies.


Work Mode: Hybrid – 3 days onsite (Richardson/Dallas, Texas)


Call to Action:

If you are a healthcare leader ready to shape the future of client engagement and transformation, this is your opportunity.
Apply now to join Cognizant as a Client Relationship Manager – Healthcare and drive innovation at scale.