Client Relationship Manager – Healthcare (Hybrid, Texas)
Job Summary:
Cognizant is hiring a seasoned Client Relationship Manager to lead client engagement and business operations in the healthcare payer domain. This hybrid role, based in Richardson/Dallas, Texas, requires strong experience in healthcare IT services, stakeholder management, P&L ownership, and a proven ability to drive growth across client portfolios. Ideal for professionals with 15+ years of healthcare consulting or account leadership experience, this is an opportunity to shape healthcare transformation at scale.
Key Responsibilities:
Build and maintain trusted relationships with senior client stakeholders.
Understand healthcare client environments and co-create customized digital solutions.
Lead renewals, extensions, and proactive business development (including RFPs).
Drive backlog growth, project delivery, and service excellence across engagements.
Track healthcare and payer industry trends to proactively support client needs.
Serve as the primary client point of contact and day-to-day account leader.
Lead onsite teams and ensure alignment with client goals and operational delivery.
Manage account forecasting, profitability, and resource optimization.
Required Skills & Qualifications:
15+ years of experience in client-facing/account leadership roles in IT consulting or services.
Proven expertise in healthcare payer operations, claims, and service center environments.
Experience influencing senior client executives and decision-makers.
Deep understanding of healthcare technology and transformation strategy.
Track record in sales growth, client retention, and complex program management.
Proficiency in global delivery models and multicultural team leadership.
Strong analytical, problem-solving, and stakeholder communication skills.
P&L and forecasting experience in large healthcare consulting engagements.
Perks & Benefits:
Annual base salary: $160,000 – $170,000 (based on experience).
Eligibility for Cognizant’s annual incentive performance bonus program.
Medical, Dental, Vision, and Life Insurance coverage.
Paid Time Off and company holidays.
401(k) plan with company contributions.
Paid Parental Leave.
Long-term and Short-term Disability coverage.
Employee Stock Purchase Plan.
Company Description:
Cognizant is a global leader in healthcare digital transformation and IT consulting, helping clients across payer and provider domains achieve technology-enabled operational excellence. With over 300,000 associates globally, Cognizant is consistently recognized among Forbes' World’s Best Employers and NASDAQ-100 companies.
Work Mode: Hybrid – 3 days onsite (Richardson/Dallas, Texas)
Call to Action:
If you are a healthcare leader ready to shape the future of client engagement and transformation, this is your opportunity.
Apply now to join Cognizant as a Client Relationship Manager – Healthcare and drive innovation at scale.
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