Job Title: Assistant Manager – HCC
Requisition Number: 2312937
Job Category: Medical & Clinical Operations
Location: Noida, Uttar Pradesh, India
About Optum
Optum is a global organization that combines care and technology to help millions of people live healthier lives. The work you do here will directly improve health outcomes by connecting individuals with the care, pharmacy benefits, data, and resources they need.
We offer:
A culture of inclusion and collaboration
Talented peers and career growth opportunities
Comprehensive benefits
The chance to make a lasting impact in healthcare
Our Mission: Caring. Connecting. Growing together.
Primary Responsibilities
Lead and manage a team of 25–30 certified coders.
Oversee staff orientation, training, and ensure a safe, secure, and compliant work environment.
Manage performance metrics including timeliness, quality, and productivity.
Plan, monitor, and appraise job results; provide coaching, counseling, and discipline when required.
Develop, coordinate, and enforce systems, policies, procedures, and productivity standards.
Maintain high-quality service by:
Enforcing customer service and quality standards
Analyzing and resolving quality/customer issues
Identifying trends and recommending improvements
Build professional and technical knowledge through workshops, publications, networking, and professional societies.
Drive employee engagement and retention by:
Sharing company vision and goals
Empowering employees according to skill set
Providing continuous feedback and recognition
Ensure compliance with company policies, contracts, and directives, including work shifts, reassignments, and flexible arrangements as business needs evolve.
Required Qualifications
Education: Graduate in any discipline
Certification: Certified coder (AAPC or AHIMA)
Experience:
2+ years as Team Leader or Assistant Manager
Experience leading a team of minimum 15 coders
Background in medical coding (HCC) is mandatory
Skills & Competencies:
Performance management, coaching, supervision, quality management
Results-driven, fosters teamwork, works well under pressure
Strong feedback and people management skills
Proficiency in Microsoft Office (Excel, PowerPoint, etc.)
Ability to operate basic office equipment (copier, fax, etc.)
Commitment to Diversity & Equity
At UnitedHealth Group, we believe everyone deserves access to their healthiest life—regardless of race, gender, sexuality, age, income, or location. We are committed to:
Addressing health disparities
Delivering equitable care
Supporting marginalized groups
Minimizing environmental impact while improving global health outcomes
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