Territory Business Executive

3+ years

Not Disclosed

India

10 April 18, 2025

Job Description

Job Type: Full Time Education: B.Sc./M.Sc./B.Pharm/M.Pharm/Life science Skills: Causality Assessment, Clinical SAS Programming, Communication Skills, CPC Certified, GCP guidelines, ICD-10 CM Codes, CPT-Codes, HCPCS Codes, ICD-10 CM, CPT, HCPCS Coding, ICH guidelines, ICSR Case Processing, Interpersonal Skill, Labelling Assessment, MedDRA Coding, Medical Billing, Medical Coding, Medical Terminology, Narrative Writing, Research & Development, Technical Skill, Triage of ICSRs, WHO DD Coding

Territory Business Executive
Job ID: REQ-10039331
Date Posted: Mar 27, 2025
Location: India (Rajasthan)

Summary

The Territory Business Executive (Sales Representative) is a key driver in customer interactions and sales performance. As the face of the customer experience, they build deep relationships to deliver value for both customers and patients, ultimately driving sales growth in a compliant and ethical manner.

About the Role

Major Accountabilities:

Drive Competitive Sales Growth:
- Identify and prioritize high-potential customers through data analysis (HCPs and stakeholders) influencing prescription decisions.
- Drive sales performance by orchestrating positive customer experiences.
- Engage and build relationships with customers through in-person and virtual value-based conversations to understand critical customer challenges, pain points, and opportunities.
- Personalize customer engagement journeys for target HCPs, leveraging available content and multiple engagement channels.
- Establish effective working relationships with opinion leaders and top medical influencers at the territory level to improve the patient journey.
Develop Deep Customer Insights and Understanding:
- Gather customer insights and follow up on feedback to create additional value and exceed expectations.
- Leverage available data to create and dynamically adjust territory, account, and customer interaction plans.
- Share customer insights with internal stakeholders to support the development of product-related content and interaction plans.
Deliver Value to Customers and Patients:
- Collaborate with cross-functional teams to design solutions addressing unmet customer and patient needs.
- Act as a trusted partner, striving to deepen relationships in a compliant and ethical manner.
- Treat customers and colleagues with integrity, respect, and transparency.
- Adhere to Novartis’ Code of Ethics and Values, doing the right thing and speaking up when things don’t seem right.

Key Performance Indicators:

To be populated at the local level, based on the guidance from the IMI Field Engagement Performance Management Council outcomes.

Minimum Requirements

Work Experience:

Established network targeting customer groups is desirable.
Sales experience in healthcare, pharma, or related business fields.
Specific product knowledge is desirable.

Skills:

Account management, commercial excellence, and communication skills.
Strong understanding of compliance, conflict management, and cross-functional coordination.
Ability to derive customer insights and apply ethics, influencing, negotiation, and selling skills.
Technical skills related to sales and healthcare sector.

Languages:

Fluent in English (oral and written).

Why Novartis

At Novartis, we believe that helping people with diseases and their families takes more than just innovative science—it takes a community of smart, passionate individuals collaborating, supporting, and inspiring one another. If you are ready to make breakthroughs that change patients' lives, we invite you to join us.

Learn more about Novartis' culture: People and Culture
Join our Novartis Network to stay updated on career opportunities: Novartis Talent Network
Explore Benefits and Rewards: Novartis Benefits

Division:

International

Business Unit:

Universal Hierarchy Node

Location:

India (Rajasthan)

Functional Area:

Sales

Employment Type:

Full time (Regular - Sales)

Shift Work:

Accessibility and Accommodation:

Novartis is committed to providing reasonable accommodations for individuals with disabilities. If you require accommodations for any part of the recruitment process or to perform essential functions of the position, please email diversityandincl.india@novartis.com with your request and contact information, including the job requisition number.

Novartis is committed to building an inclusive work environment with diverse teams representing the patients and communities we serve.

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Territory Business Executive

Job Description

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