Job Title: System Administration Support
Location: India – Hyderabad (On Site)
Job ID: R-211343
Date Posted: March 28, 2025
Category: Clinical
Company: Amgen
Job Summary
Amgen is seeking a Manager – System Administration Support to manage Rave EDC user access, system upgrades, and cross-functional coordination related to EDC platforms (Classic Rave, Rave EDC, and others like Veeva). This role requires strong technical, organizational, and project coordination skills to ensure smooth operation and compliance within the Global Development Operations (GDO) Systems team.
Key Responsibilities
Oversee Rave EDC user access across studies and manage system upgrades.
Coordinate cross-functional activities related to Classic Rave and Rave EDC releases.
Collaborate with EDC vendors to translate business needs into technical solutions.
Support the evaluation and risk assessment of alternative EDC platforms (e.g., Veeva).
Manage documentation related to system access and upgrades, including M&A transitions (e.g., Horizon).
Organize and manage Rave FMT meetings and communications.
Ensure timely validation, testing, and documentation of system changes.
Act as liaison for stakeholders and IT regarding system enhancements and automation.
Basic Qualifications
Master’s degree + 4–6 years experience
OR Bachelor’s degree + 6–8 years experience
OR Diploma + 10–12 years experience
Required Skills
Strong technical and analytical skills; capable of managing multiple simultaneous projects.
Deep understanding of EDC systems and validation cycles.
Knowledge of GDO platforms, regulatory compliance, and process optimization.
Experience with Microsoft Office and collaboration tools (e.g., Teams, WebEx).
Good-to-Have Skills
Familiarity with pharmaceutical/clinical research terminology.
Experience in multinational environments and working with global teams.
Exposure to project management tools, AI/automation in EDC validation.
Understanding of data privacy and compliance.
Soft Skills
Exceptional communication (written and verbal)
High attention to detail and professionalism
Problem-solving, adaptability, and resilience
Why Amgen
Global biotech leader with over 40 years of innovation
Collaborative, inclusive, and science-driven culture
Competitive rewards and career development opportunities
How to Apply
Visit: careers.amgen.com
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