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Sr Dir, Clin Operations

3+ years
Not Disclosed
10 April 25, 2025
Job Description
Job Type: Full Time Education: B.Sc./M.Sc./B.Pharm/M.Pharm/Life science Skills: Causality Assessment, Clinical SAS Programming, Communication Skills, CPC Certified, GCP guidelines, ICD-10 CM Codes, CPT-Codes, HCPCS Codes, ICD-10 CM, CPT, HCPCS Coding, ICH guidelines, ICSR Case Processing, Interpersonal Skill, Labelling Assessment, MedDRA Coding, Medical Billing, Medical Coding, Medical Terminology, Narrative Writing, Research & Development, Technical Skill, Triage of ICSRs, WHO DD Coding

Job Title: Senior Director, Clinical Operations
Updated: April 23, 2025
Location: Canada-North America – CAN-Home-Based
Job ID: 25001993

About Syneos Health:
Syneos Health® is a leading biopharmaceutical solutions organization built to accelerate customer success. Through integrating clinical, medical affairs, and commercial insights, we drive outcomes aligned with the evolving healthcare landscape. With a global team of 29,000 across 110 countries, we foster collaboration, innovation, and agility in the delivery of transformative therapies.

Why Join Us:

  • Career development, progression, and technical training opportunities

  • Supportive leadership and peer recognition programs

  • A commitment to diversity, inclusion, and well-being through our Total Self culture

Job Responsibilities:

  • Provide strategic leadership for Clinical Operations staff including Directors

  • Oversee performance appraisals, mentoring, and development of clinical operations personnel

  • Ensure optimal staff resourcing and manage retention/turnover

  • Analyze quality and performance metrics, identifying and implementing improvement plans

  • Guide hiring activities and ensure competency in selection processes

  • Control financial performance, including utilization, gross profit, cost, and overhead

  • Ensure SOP/WI compliance and adherence to ICH/GCP and local/global regulations

  • Act as point of escalation for clinical operational issues and ensure sponsor expectations are met

  • Lead initiatives supporting BU and cross-functional strategic direction

  • Support business development, including bid defense and customer presentations

Qualifications:

  • Bachelor’s degree in Life Sciences, Nursing, or related field

  • Extensive clinical research experience in CRO, pharmaceutical, or biotech settings

  • Demonstrated leadership experience in operational and strategic roles

  • Expertise in GCP/ICH and applicable global regulatory guidelines

  • Strong budget and financial management skills

  • Proficient in Microsoft Office Suite; ability to learn new systems

  • Strong time management, communication, presentation, and interpersonal skills

  • Travel required up to 20%

Note:
This job description outlines primary duties and qualifications but may evolve based on organizational needs. Equivalent experience may substitute formal education or listed skills.