Senior Application Manager
Location: Hybrid / Remote – Multiple Locations
Job ID: R-01338608
Employment Type: Full-time
Work Model: Hybrid
Industry: Scientific Instrumentation | Life Sciences | Customer & Technical Support
Functional Area: Applications Support / Technical Leadership
About the Company
Thermo Fisher Scientific is a global leader in serving science, dedicated to enabling customers to make the world healthier, cleaner, and safer. With innovative technologies, deep scientific expertise, and a strong commitment to customer success, Thermo Fisher Scientific supports critical advancements across healthcare, life sciences, environmental protection, food safety, and industrial research.
The organization empowers its global teams with resources, learning opportunities, and a collaborative environment that drives both individual career growth and meaningful scientific impact.
Job Overview
The Senior Application Manager provides strategic and technical leadership to a team of application scientists supporting advanced scientific instrumentation and complex analytical workflows. This role combines people management, deep technical expertise, and customer-facing responsibilities to deliver high-quality pre- and post-sales support, training, and consultative solutions. The position plays a key role in strengthening customer satisfaction, driving commercial success, and expanding market presence across multiple industries.
Key Responsibilities
Technical Leadership & Team Management
Lead, mentor, and develop a team of application scientists, ensuring high technical performance and continuous professional growth
Provide subject-matter expertise on advanced analytical instrumentation, workflows, and emerging technologies
Customer & Commercial Support
Deliver high-quality pre- and post-sales technical support, including product demonstrations, validations, troubleshooting, and workflow implementation
Partner closely with sales and commercial teams to support business growth and market expansion
Build and maintain strong customer relationships to drive satisfaction, retention, and loyalty
Training & Knowledge Development
Develop and deliver technical training programs for internal teams and external customers
Ensure team readiness by maintaining up-to-date knowledge of industry trends, applications, and regulatory requirements
Cross-Functional Collaboration
Collaborate with internal stakeholders across sales, service, product management, and quality teams to achieve business objectives
Support compliance with quality systems, regulatory standards, and internal processes
Required Qualifications
Education
Advanced degree (Master’s or PhD) in Chemistry, Biology, Biochemistry, Materials Science, or a related discipline with minimum 6 years of relevant experience,
OR
Bachelor’s degree in a related scientific field with minimum 8 years of relevant experience
Experience
Minimum 3 years of people management or technical team leadership experience
Proven experience in customer-facing technical support roles within scientific instrumentation or life sciences industries
Demonstrated expertise in analytical instrumentation, applications, and complex scientific workflows
Skills & Competencies
Strong business acumen with the ability to support commercial and market growth initiatives
Excellent presentation, communication, and stakeholder engagement skills
Experience designing and delivering technical training programs
Advanced problem-solving, project management, and decision-making capabilities
Strong interpersonal skills and ability to collaborate in cross-functional environments
Additional Requirements
Valid driver’s license
Willingness and ability to travel up to 50%
Proficiency in English; additional language skills are an advantage
Experience working within quality systems and regulated environments
Demonstrated ability to mentor, coach, and develop high-performing technical teams
Why Join Thermo Fisher Scientific
Lead high-impact technical teams supporting cutting-edge scientific innovation
Work at the intersection of science, technology, and customer success
Gain exposure to global markets and diverse industries
Access structured leadership development and career growth opportunities
Be part of an organization driven by purpose, integrity, and scientific excellence
Equal Opportunity Statement
Thermo Fisher Scientific is an equal opportunity employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, age, nationality, disability, sexual orientation, gender identity, or any other characteristic protected by applicable laws.
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