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Specialist, Customer Engagement Compliance

1-4 years
Not Disclosed
10 Sept. 11, 2025
Job Description
Job Type: Full Time Education: B.Sc/ M.Sc/ M.Pharm/ B.Pharm/ Life Sciences Skills: Causality Assessment, Clinical SAS Programming, Communication Skills, CPC Certified, GCP guidelines, ICD-10 CM Codes, CPT-Codes, HCPCS Codes, ICD-10 CM, CPT, HCPCS Coding, ICH guidelines, ICSR Case Processing, Interpersonal Skill, Labelling Assessment, MedDRA Coding, Medical Billing, Medical Coding, Medical Terminology, Narrative Writing, Research & Development, Technical Skill, Triage of ICSRs, WHO DD Coding

About the Role

We are seeking a detail-oriented professional to join our Compliance and Audit team. In this role, you will be responsible for reviewing, auditing, and ensuring accuracy in expense reporting while supporting compliance initiatives and stakeholder communication.


Key Responsibilities

  • Review and audit expense reports submitted via SAP Concur within defined timelines.

  • Communicate with sales teams to clarify inaccurate or incomplete expense entries.

  • Document new processes and update existing ones as required.

  • Prepare clear and concise audit findings; communicate them to employees and managers.

  • Identify, track, and escalate application issues to management promptly.

  • Extract and allocate reports for team review and compliance tracking.

  • Respond to audit-related inquiries within the agreed turnaround time (TAT).

  • Participate in special projects and support ad hoc compliance tasks.

  • Maintain effective communication with internal stakeholders and clients.

  • Contribute to a culture of compliance, accuracy, and continuous improvement.


Essential Requirements

  • Experience: 1–4 years in compliance, audit, or related roles.

  • Tools: Familiarity with SAP Concur or similar expense management platforms.

  • Skills:

    • Strong written and verbal communication skills in English.

    • Proficiency in Microsoft Excel for data analysis and reporting.

    • Ability to write professional emails and present findings clearly.

    • Experience coordinating with internal teams and external stakeholders.

    • Strong attention to detail with proven ability to meet deadlines.

  • Attributes: Eagerness to learn, adapt, and thrive in a dynamic, team-oriented environment.


Desirable Requirements

  • Knowledge of US compliance regulations.


Why Novartis

At Novartis, helping people with disease and their families takes more than innovative science — it requires a community of smart, passionate, and collaborative people. Together, we inspire and support one another to create breakthroughs that improve patients’ lives.

🔗 Learn more about our culture: Novartis People & Culture


Join our Novartis Network

Not the right role for you? Stay connected with us and discover future career opportunities by joining our Talent Community: Novartis Talent Network


Benefits & Rewards

Explore how we help our people thrive, both personally and professionally:
🔗 Novartis Benefits & Rewards Handbook


Position Details

  • Division: US

  • Business Unit: Universal Hierarchy Node

  • Location: Hyderabad, India (Office)

  • Company / Legal Entity: IN10 (FCRS = IN010) Novartis Healthcare Private Limited

  • Functional Area: Legal & Intellectual Property & Compliance

  • Job Type: Full-time

  • Employment Type: Regular

  • Shift Work: No


Accessibility & Accommodation

Novartis is committed to supporting individuals with disabilities. If you require reasonable accommodation during the recruitment process or to perform essential job functions, please contact:
📧 diversityandincl.india@novartis.com
(Include the job requisition number in your message.)


Diversity & Inclusion Commitment

Novartis is dedicated to building an inclusive and diverse workplace that reflects the patients and communities we serve.