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Specialist Case Processing

Cencora
Cencora
2 years
preferred by company
10 Jan. 22, 2026
Job Description
Job Type: Full Time Education: B.Sc./ M.Sc./ M.Pharm/ B.Pharm/ Life Sciences Skills: Causality Assessment, Clinical SAS Programming, Communication Skills, CPC Certified, GCP guidelines, ICD-10 CM Codes, CPT-Codes, HCPCS Codes, ICD-10 CM, CPT, HCPCS Coding, ICH guidelines, ICSR Case Processing, Interpersonal Skill, Labelling Assessment, MedDRA Coding, Medical Billing, Medical Coding, Medical Terminology, Narrative Writing, Research & Development, Technical Skill, Triage of ICSRs, WHO DD Coding

Specialist – Case Processing (Pharmacovigilance)

Job ID: R26668
Location: Noida, India
Employment Type: Full-Time
Category: Consulting / Pharmacovigilance
Experience Required: Minimum 2 Years
Date Posted: January 19, 2026


Job Overview

Cencora is seeking a highly skilled Specialist – Case Processing to support global pharmacovigilance operations through accurate processing, assessment, and reporting of Individual Case Safety Reports (ICSRs). This role is critical in ensuring regulatory compliance, data integrity, and timely safety reporting across spontaneous, clinical trial, literature, and health authority cases.

The position offers an opportunity to work within a globally integrated pharmacovigilance environment while contributing directly to patient safety and regulatory excellence.


Key Responsibilities

  • Perform triage and initial validity assessment of safety cases, including spontaneous, clinical trial, literature, and health authority reports

  • Conduct accurate data entry into pharmacovigilance safety databases

  • Perform initial ICSR assessment and determine case completeness and reportability

  • Evaluate the need for expedited reporting to health authorities and business partners in accordance with regulatory timelines

  • Prepare standard regulatory reporting forms, including CIOMS I, MedWatch forms, and XML submissions

  • Generate, send, and track follow-up requests to obtain additional safety information

  • Submit ICSRs to global health authorities and client partners within defined timelines

  • Complete case documentation and ensure end-to-end case lifecycle management

  • Conduct quality checks of ICSRs to ensure compliance with project requirements, industry standards, and best practices

  • Perform ICSR search and retrieval activities from EVWEB and assess company versus non-company cases

  • Support onboarding and mentoring of new team members by providing guidance on processes and best practices

  • Ensure adherence to internal SOPs, regulatory guidelines, and pharmacovigilance compliance standards

  • Execute additional responsibilities as assigned by the supervisor in line with operational requirements


Required Qualifications

  • University degree in Life Sciences or a related discipline

  • Minimum 2 years of hands-on experience in pharmacovigilance case processing

  • Strong understanding of global pharmacovigilance regulations and safety reporting requirements


Required Skills and Competencies

  • Strong written and verbal communication skills

  • Ability to identify issues within safety cases and propose appropriate resolution options

  • High attention to detail and strong data quality orientation

  • Ability to work effectively in a regulated, process-driven environment

  • Experience working with pharmacovigilance databases and safety reporting tools

  • Collaborative mindset with the ability to mentor and support junior team members


About Cencora

Cencora is a global healthcare services organization dedicated to creating healthier futures by improving access to therapies and enhancing patient outcomes. Through innovation, collaboration, and deep industry expertise, Cencora supports pharmaceutical, biotech, and healthcare partners across the product lifecycle.


Equal Employment Opportunity

Cencora is an equal opportunity employer committed to providing a workplace free from discrimination and harassment. Employment decisions are based on qualifications, experience, and business needs without regard to race, religion, gender, sexual orientation, age, disability, veteran status, or any other legally protected status.

Reasonable accommodations are provided to qualified individuals during the employment process in accordance with applicable laws.