Job Title: Data Operations Technical Specialist
Updated On: February 3, 2026
Location: Gurgaon, Haryana, India
Job ID: 25102226-OTHLOC-5206
Employment Type: Full-time
Syneos Health® is a leading global biopharmaceutical solutions organization focused on accelerating customer success across clinical development, medical affairs, and commercial operations. With more than 29,000 professionals operating across 110 countries, Syneos Health partners with pharmaceutical and biotechnology companies to deliver therapies faster and more efficiently.
We are seeking a Data Operations Technical Specialist to join our Data Operations team in Gurgaon. This role supports Clinical Data Management (CDM) by delivering technical solutions, ensuring system consistency, and enabling efficient, compliant data management processes across clinical studies.
The Data Operations Technical Specialist provides technical expertise to support clinical data management deliverables across multiple studies. The role acts as a subject matter expert for data management systems and databases, supports study setup and execution, contributes to proposals and audits, and ensures global best practices are consistently applied across data operations.
Support Clinical Data Management teams in meeting technical deliverables for clinical studies.
Develop and review specifications for technical data management processes and systems.
Act as a Subject Matter Expert (SME) for assigned data management systems and databases.
Support Request for Proposal (RFP) and Request for Information (RFI) activities, including bid defense preparation when required.
Ensure consistency and global best practices across data management systems and processes.
Assist in defining, monitoring, and enforcing productivity, quality, and timeline metrics.
Identify potential out-of-scope activities and support Lead Clinical Data Managers accordingly.
Participate in internal and external audits, inspections, and regulatory readiness activities.
Support development and execution of User Acceptance Testing (UAT) plans for EDC builds, edit checks, listings, and import/export programs.
Support release of validated clinical databases into production environments.
Develop and deliver technical training related to data management systems and processes.
Support CRF and eCRF completion guideline development and review.
Review specifications for data listings and summaries generated from CRF databases and external data sources.
Contribute to development and enhancement of SOPs, processes, and new data management technologies.
Maintain complete and inspection-ready documentation, ensuring accurate TMF filing.
Train and mentor data management staff and maintain technical proficiency through continuous learning.
Represent Data Operations in cross-functional or company-wide initiatives as required.
Perform additional duties as assigned; limited travel may be required (up to 25%).
Bachelor’s degree required; Master’s degree or Registered Nurse qualification preferred.
In lieu of a degree, an equivalent combination of education and relevant experience will be considered.
Minimum 4+ years of experience in Clinical Data Management or Study Startup with a strong technical focus.
Hands-on experience with EDC build and setup, including:
eCRF specification design
Data validation specification development
User Acceptance Testing (UAT)
Listings development
Protocol and database architecture understanding
Experience working with EDC platforms such as Medidata Rave and/or Veeva EDC.
Strong understanding of ICH-GCP regulatory requirements for clinical trials.
Ability to clearly explain and document technical data management processes.
Strong analytical, organizational, and time management skills.
Excellent written and verbal communication, presentation, and interpersonal skills.
Ability to manage multiple priorities under tight timelines while maintaining attention to detail.
Proven ability to work independently and collaboratively in a global, cross-functional environment.
Flexible, adaptable, and proactive approach to change and continuous improvement.
Exposure to global clinical programs supporting 94% of novel FDA-approved drugs and 95% of EMA-authorized products over the past five years.
Opportunity to work across complex, multi-regional clinical trials and data platforms.
Strong emphasis on career development, technical training, and professional growth.
Inclusive workplace culture built around the Total Self philosophy, promoting diversity, collaboration, and well-being.
The responsibilities outlined in this job description are not exhaustive and may evolve based on business needs. Syneos Health reserves the right to assign additional duties and determine equivalent qualifications. This posting does not constitute an employment contract.
Syneos Health is an equal opportunity employer and complies with all applicable employment and accessibility regulations, including providing reasonable accommodations when required.
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