Job Title: Site Payment Specialist – Clinical Operations
Location: Bengaluru, India (Hybrid)
Experience Required: 1–3 Years in Clinical Operations, Site Payments, or Related Functions
Job Type: Full-Time
Astellas Pharma Inc. is a global pharmaceutical company operating in over 70 countries, dedicated to transforming innovative science into medical solutions that deliver value and hope to patients worldwide. With a focus on addressing unmet medical needs and upholding the highest standards of ethics and integrity, Astellas continues to improve global health and well-being. Learn more at www.astellas.com.
Astellas’ Global Capability Centres (GCCs), located in India, Poland, and Mexico, allow the company to co-locate core capabilities, enhance operational efficiency, and respond quickly to evolving business demands. These GCCs are essential to achieving Astellas’ strategic priorities and ensuring sustainable growth while driving innovative solutions for patients.
The Site Payment Specialist will be responsible for the execution of global site payment processes, supporting both early- and late-stage clinical operations. This role ensures timely, accurate, and compliant payments to investigative sites, while providing reporting and coordination with cross-functional stakeholders.
Manage clinical site payments using the Veeva Site Payment system, ensuring compliance with contract timelines.
Support daily site payment operations, including invoice review, approval, upload, and confirmation in CTMS/EDC systems.
Process investigator payments, including pro-forma invoices, pre-payments, and suitability/advance payments.
Provide regular payment status updates to clinical study teams and leadership.
Collaborate with cross-functional teams including feasibility, study start-up, contracts, budget, and study team members.
Proactively identify and resolve site payment issues and escalations throughout the study lifecycle (start-up, conduct, close-out).
Maintain site payment systems, standards, and processes to ensure timely execution.
Support site payment metrics, including measurement, monitoring, and reporting of functional performance.
Ensure compliance with regulatory, legal, and data privacy requirements, including GDPR and country-specific regulations.
Bachelor’s degree or equivalent relevant experience.
1–3 years of experience in clinical operations, site payments, budgeting, or related functions.
Knowledge of clinical development processes, ICH/GCP guidelines, and pharmaceutical industry regulations.
Strong analytical, problem-solving, and decision-making skills.
Excellent communication skills (oral and written) in English.
Strong interpersonal and collaboration skills across teams.
Proficiency in computer systems relevant to clinical operations.
Minimal travel required (~10%).
Experience in a global clinical operations environment.
Familiarity with Veeva Site Payment or CTMS systems.
Understanding of regulatory and legal issues affecting site payments and clinical operations.
This role offers a hybrid working model, combining on-site collaboration with remote work flexibility. Astellas emphasizes a balanced work-life environment to maximize employee productivity and engagement. Hybrid arrangements are in accordance with Astellas’ Responsible Flexibility Guidelines.
Joining Astellas as a Site Payment Specialist means contributing to efficient clinical operations that directly impact patient access to innovative therapies. This role provides exposure to global clinical trials, cross-functional collaboration, and opportunities to develop expertise in site payment management, compliance, and clinical finance.
Equal Opportunity Employer: Astellas is committed to providing equal employment opportunities, including for individuals with disabilities and protected veterans.
Apply Now to join Astellas’ Global Capability Center in Bengaluru and support the delivery of critical clinical operations excellence.
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