Job Title: Site Payment Specialist – Clinical Operations
Location: Bengaluru, India (Hybrid)
Experience Required: 1–3 Years in Clinical Operations, Site Payment, or Related Functions
Job Type: Full-Time
Astellas Pharma Inc. is a leading global pharmaceutical company operating in over 70 countries. Committed to transforming innovative science into medical solutions, Astellas focuses on addressing unmet medical needs while maintaining the highest standards of ethics and integrity. Our mission is to deliver value and hope to patients and their families worldwide.
Astellas’ Global Capability Centers (GCCs), located in India, Poland, and Mexico, enable operational efficiency and innovation by co-locating core capabilities and accessing diverse talent across the value chain. The GCCs are integral to supporting Astellas’ strategic priorities and ensuring timely responses to global business demands.
The Site Payment Specialist will play a pivotal role within the Global Site Payment support function, ensuring timely and accurate payments to clinical investigative sites across early and late-stage clinical studies. This position requires close collaboration with clinical operations teams, vendors, and cross-functional stakeholders to ensure compliance with contractual obligations, GCP/ICH guidelines, and regulatory requirements.
Manage and execute site payments for investigative sites using the Veeva Site Payment system, ensuring adherence to contract timelines.
Support daily site payment operations, including invoice review, approval, and upload to CTMS or other relevant systems.
Oversee advance and pre-payments, pro-forma invoices, and investigator payment processing from receipt through final payment.
Provide regular updates to Clinical Study teams and leadership on payment status and timelines.
Collaborate with cross-functional stakeholders, including feasibility, study start-up, contracts, budget, and study teams.
Monitor and resolve payment issues or escalations throughout the study lifecycle (start-up, conduct, close-out).
Support site payment metrics, monitoring performance, compliance, and system standards to ensure accurate and timely payments.
Maintain compliance with regulatory, legal, and data privacy requirements, including GDPR and other country-specific regulations.
Bachelor’s degree or equivalent relevant experience.
1–3 years of experience in clinical operations, site payments, budgeting, or related functions.
Understanding of clinical development processes, ICH/GCP guidelines, and pharmaceutical industry regulations.
Strong analytical, problem-solving, and decision-making skills with sound judgment.
Excellent oral and written communication skills in English.
Proficient in computer systems and software relevant to clinical site payment operations.
Ability to collaborate effectively across teams and maintain high standards of confidentiality.
Minimal travel required (~10%).
Experience working in a global clinical environment.
Familiarity with Veeva Site Payment, CTMS systems, or other clinical payment platforms.
Understanding of regulatory and legal issues affecting clinical operations and site payments.
This position offers a hybrid work model, balancing on-site collaboration with the flexibility of remote work. Astellas is committed to creating a productive and inclusive environment that supports work-life balance and enables employees to succeed.
As a Site Payment Specialist at Astellas, you will be part of a dedicated global team ensuring the efficient execution of site payments, supporting clinical operations, and contributing to patient-focused drug development. This role provides exposure to global clinical trial operations, cross-functional collaboration, and opportunities to develop expertise in clinical finance and compliance.
Equal Opportunity Employer: Astellas is committed to equality in employment, including for individuals with disabilities and protected veterans.
Apply Now to join Astellas’ Global Capability Center in Bengaluru and play a critical role in supporting clinical operations excellence.
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