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Site Care Partner I

0-2 years
Not Disclosed
10 Feb. 10, 2025
Job Description
Job Type: Remote Education: B.Sc./ M.Sc./ M.Pharm/ B.Pharm/ Life Sciences Skills:

Site Care Partner I
Location: India, Remote
Job ID: R0000029686
Category: Clinical Trials
Date Posted: 01/07/2025


Role Overview

The Site Care Partner I is responsible for the management and operational oversight of clinical trial sites. This role encompasses site start-up, activation, conduct, and close-out, ensuring compliance with study protocols and timelines. The Site Care Partner I works collaboratively with cross-functional teams and stakeholders to ensure smooth site operations, effective recruitment, and resolution of any site-related issues.


Key Responsibilities

Site Start-Up and Activation

  • Site Qualification and Activation: Deploy GSSO site strategies by qualifying and activating assigned sites.
  • Country & Site Selection Optimization: Support country and site selection activities, including the review and assessment of potential site lists.
  • Protocol Knowledge: Maintain a thorough understanding of assigned protocols to support site readiness.
  • Study Start-Up Activities: Coordinate and execute study start-up activities including PTA, coordination of site activation checklist items, and management of site activation issues.
  • Site Initiation: Ensure all site initiation activities are completed, including training, documentation collection (e.g., PSR, SART, ISF), and system updates.
  • ICD Review: Support country-specific ICD review and deployment when applicable.
  • Site Monitoring Readiness: Partner with site monitor to ensure readiness for the first subject visit.

Site Management and Support

  • Relationship Building: Develop and maintain relationships with investigator sites, providing operational oversight and support.
  • Escalation Management: Handle escalated site issues related to study delivery (e.g., vendor, site contracts, payment issues).
  • Recruitment and Enrollment Support: Ensure effective site recruitment and enrollment, tracking progress and addressing issues.
  • Communication: Maintain regular communication with sites to gather status updates and ensure alignment with study goals (e.g., recruitment, data entry timelines).
  • Site Readiness for FSFV: Ensure follow-up activities are completed post-PTA and SIV, ensuring readiness for FSFV.

Study Conduct and Close-Out

  • Operational Point of Contact: Serve as the operational point of contact for all site-level questions, liaising with internal teams for resolution.
  • Site Monitoring Reports: Review site monitoring reports and ensure adherence to study timelines.
  • ICD Submissions: Assist in the revision and submission of ICD documents and amendments.
  • System Management: Maintain system management at the site level, ensuring alignment across platforms (e.g., EDC, Site Profile, Shared Investigator Platform).
  • Site Performance Review: Review Site Management Organization Assessments on an annual basis, updating them when necessary.
  • Site Practice Management: Monitor site practices that differ from client practices, liaising with study management as needed.
  • Data Oversight: Ensure site deliverables align with study targets (e.g., data cuts, database locks).

Quality and Risk Management

  • Study Oversight: Follow the study oversight plan, proactively mitigating known and anticipated risks.
  • Decentralized Capabilities: Support the development and delivery of decentralized capabilities at investigator sites (e.g., home health, ePRO, DTP).
  • Monitoring Efficiencies: Drive efficiencies and best practices in monitoring and site performance throughout the study lifecycle.

Stakeholder Communication and Reporting

  • Client Reputation: Support the shaping of the local clinical development environment to enhance client reputation in scientific leadership.
  • Site Performance Intelligence: Provide input into site recommendations based on intimate knowledge of local/regional sites, processes, and performance metrics.
  • Local Regulatory Compliance: Support local requirements for importation/exportation processes of investigational products and ancillary supplies.

Qualifications

Training and Education

  • Education: Bachelor’s degree or RN in a related field, or equivalent combination of education, training, and experience (minimum of 5 years’ experience).
  • Language Skills: Proficiency in the local language preferred; English required.

Prior Experience

  • Site Management Experience: Demonstrated experience in site management, with prior experience as a site monitor.
  • Start-Up and Close-Out Activities: Proven experience in site start-up, activation, conduct, and close-out activities.
  • Regulatory Knowledge: Demonstrated knowledge of quality and regulatory requirements in applicable countries.

Technical Competencies

  • GCP/ICH Guidelines Knowledge: Knowledge of Good Clinical Practice (GCP), ICH guidelines, and other applicable regulatory requirements.
  • Computer Skills: Good computer skills and the ability to embrace new technologies.
  • Communication and Presentation Skills: Strong communication, presentation, and interpersonal skills.
  • Travel: Ability to manage required travel (up to 75% regularly).
  • Networking Skills: Demonstrated networking and relationship-building skills.

Behavioral Competencies

  • Process Implementation: Ability to overcome barriers in implementing new processes and systems.
  • Relationship Building: Effective at building relationships with investigator site staff and other stakeholders.
  • Communication: Strong verbal and written communication skills in dealing with both internal and external stakeholders.

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