Location: Pune, Maharashtra, India
Department: Consultants
Job Family: Information Systems
Employment Type: Full-time
EVERSANA is a leading provider of next-generation commercialization services for the life sciences industry. With over 7,000 global employees, we serve more than 650 clients, from innovative biotech start-ups to global pharmaceutical leaders. Our work helps bring therapies to market and supports the patients who depend on them.
We are:
Certified as a Great Place to Work worldwide
Deeply committed to diversity, equity, and inclusion
Driven by our cultural beliefs centered around innovation, integrity, collaboration, and patient care
Join us in creating a healthier world.
The Serialization Analyst will support the implementation and maintenance of serialization processes to ensure compliance with the Drug Supply Chain Security Act (DSCSA) regulations in the U.S. You will work closely with clients, customers, and technology partners to support file exchanges, production integrations, and supply chain serialization activities, with a focus on EPCIS standards and XML-based data formats.
Serve as a primary contact for DSCSA serialization integration between clients and their customers
Support the generation, validation, and communication of EPCIS test files and production data for implementation
Troubleshoot and resolve shipment variances and assist in issuing corrected EPCIS files
Ensure timely support of electronic document exchange in collaboration with the EDI team
Support day-to-day serialization activities, including documenting workflows and ongoing projects
Coordinate with vendors and internal technology teams to manage serialization-related projects
Analyze and resolve technical issues related to serialization file structures, communication protocols, or partner integrations
Ensure compliance with regulatory standards, particularly DSCSA and EPCIS specifications
Actively promote and demonstrate diversity, equity, and inclusion (DEI) in daily work
Support various client requests or tasks as assigned
Bachelor’s degree in a related field or equivalent experience
EDI (Electronic Data Interchange) experience is required
Strong working knowledge of XML file-based data exchange
Understanding of communication protocols such as AS2, sFTP, etc.
Familiarity with Sterling Integrator is a plus
Knowledge of DSCSA regulations and EPCIS standards is essential
Hands-on experience with serialization platforms such as Tracelink, Rfxcel, or other serialization solution providers is preferred
Excellent problem-solving and analytical skills
Strong communication and interpersonal skills
Ability to work both independently and collaboratively in a fast-paced, regulated environment
Proficiency in Microsoft Office Suite and documentation tools
We thrive on a culture that promotes:
Patient Mindedness – Putting patient needs first
Client Delight – Owning every client experience
Taking Action – Empowering ourselves and others
Talent Growth – Fostering development and success
Winning Together – Collaborating with passion
Communication – Encouraging transparency and open dialogue
Diversity – Embracing all perspectives
Innovation – Driving bold, creative thinking
EVERSANA is proud to be an Equal Opportunity Employer, embracing diversity across all identities including age, disability, race, religion, sexual orientation, gender identity, and veteran status. We are committed to building an inclusive environment for all.
EVERSANA is aware of fraudulent job offers that misrepresent our brand. We never:
Ask for payment at any stage of the hiring process
Request sensitive personal data via unsolicited emails or third-party platforms
If you're in doubt, please verify through our official website.
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