Job Title:
Serialization Analyst
Location:
Pune, Maharashtra, India
Job Type:
Full-Time
Department:
Consultants
Job Family:
Information Systems
Company Overview
At EVERSANA, we are proud to be certified as a Great Place to Work® across the globe. Our mission is to create a healthier world by delivering next-generation commercialization services to the life sciences industry.
We support over 650 clients, from biotech start-ups to established pharmaceutical companies, with a global team of 7,000+ employees. Our solutions span across bringing therapies to market and ensuring patients get the support they need.
We’re building a diverse and inclusive culture driven by innovation, integrity, and a patient-first mindset. Join us and be part of a purpose-driven team making an impact every day.
Position Summary
The Serialization Analyst plays a key role in supporting compliance with the Drug Supply Chain Security Act (DSCSA) for U.S.-based pharmaceutical supply chains. This includes:
Managing serialization integration projects
Supporting EPCIS-based file formats
Coordinating directly with clients and customers
Handling ongoing serialization support and documentation
The role demands a blend of technical knowledge (EDI, EPCIS, XML) and strong client communication skills, with a focus on data exchange integrity and regulatory compliance.
Key Responsibilities
🔍 Serialization Support
Act as the primary contact for clients and customers regarding DSCSA serialization integrations.
Support the implementation and testing of EPCIS file formats and help transition to production.
Resolve and revise EPCIS files to address shipment discrepancies.
Collaborate with the EDI team to ensure accurate and compliant DSCSA documentation.
💼 Project Coordination & Issue Resolution
Support day-to-day serialization operations.
Manage and maintain project documentation.
Coordinate with vendors and tech teams to troubleshoot and implement serialization-related projects.
Analyze open issues and identify effective solutions.
🧠 Technical & Regulatory Knowledge
Maintain a strong understanding of:
Drug Supply Chain Security Act (DSCSA)
Electronic Product Code Information Services (EPCIS)
XML-based data exchange
Preferred knowledge of serialization platforms like TraceLink, Rfxcel, or similar.
Assist with FDA compliance documentation where needed.
🤝 Collaboration & Communication
Ensure clear communication between clients, internal teams, and external vendors.
Uphold EVERSANA’s commitment to diversity, equity, and inclusion by modeling inclusive behaviors and actively managing bias.
Perform all other duties as assigned.
Qualifications
🎓 Education
Bachelor’s degree in a relevant field or equivalent experience.
🧩 Required Skills & Experience
EDI experience is required.
Experience with EPCIS and XML file formats strongly preferred.
Familiarity with file transfer protocols such as AS2, sFTP, etc.
Experience with Sterling Integrator is a plus.
💬 Soft Skills
Strong communication skills (written and verbal).
Excellent problem-solving and analytical abilities.
Ability to work independently and in cross-functional teams.
Work Environment
Location: Pune, India (Remote flexibility may be applicable)
Travel: Minimal
Working Hours: Standard business hours with occasional extended support depending on project needs
Diversity & Inclusion
From our inception, Diversity, Equity & Inclusion (DE&I) have been foundational to our success. We welcome individuals of all backgrounds and identities. We believe that inclusive teams make better decisions and deliver better results.
EVERSANA is an Equal Opportunity Employer.
Recruitment Fraud Alert
Beware of fraudulent job offers misrepresenting EVERSANA. We do not request payment or sensitive personal information during our hiring process. If in doubt, apply directly via our official careers page.
Apply Now
Ready to join a mission-driven organization that’s changing the future of healthcare?
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🔗 Connect with us on LinkedIn | Twitter
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