Job Title: Senior Process Executive
Company: Omega Healthcare Management Services Pvt. Ltd.
Location: Tiruchirappalli, Tamil Nadu, India
Job Type: Full-Time
Experience Required: 2–4 years in US Healthcare BPO / Payment Posting / Charge Entry
Number of Openings: 2
Grade: 1C
Application Deadline: 02 Feb 2026
Company Overview:
Omega Healthcare Management Services Pvt. Ltd. is a premier healthcare outsourcing organization providing revenue cycle management, medical billing, and healthcare BPO solutions to US-based healthcare providers. With a strong focus on operational excellence, process improvement, and service delivery, Omega enables healthcare organizations to achieve optimal productivity and compliance.
Role Overview:
The Senior Process Executive will be responsible for managing day-to-day operations of payment posting, charge entry, demo & charge processing, and correspondence management. The role demands strong knowledge of US healthcare processes, attention to detail, and the ability to deliver high-quality outputs while meeting productivity targets.
Key Responsibilities:
Process medical data accurately, including entering charges and posting payments in the system.
Ensure all client deliverables meet quality standards and adhere to project requirements.
Review and respond to emails and updates related to daily operations.
Identify and escalate operational issues to the immediate supervisor for timely resolution.
Follow company policies, procedures, and client-specific instructions meticulously.
Understand project specifications and client requirements to ensure accurate and efficient processing.
Meet daily and monthly production and productivity targets consistently.
Apply instructions and updates received from clients during production activities.
Update production counts in SRP and online scorecards.
Prepare and maintain operational and status reports for internal and client review.
Required Skills and Competencies:
Strong understanding of US healthcare concepts and revenue cycle processes.
Experience in payment posting, charge entry, demo & charge, or correspondence management (6 months to 3 years).
Proficiency in MIS reporting, production tracking, and documentation.
Familiarity with CRM systems, project management tools, and process improvement practices.
Excellent communication, time management, and organizational skills.
Ability to work closely with team leaders and cross-functional teams.
Knowledge of Six Sigma, process optimization, or operational excellence is desirable.
Experience Requirements:
2–4 years of experience in healthcare BPO operations or relevant medical billing roles.
Hands-on experience with payment posting, charge entry, and healthcare correspondence processing.
Why Join Omega Healthcare:
Opportunity to work with a leading healthcare BPO organization with global clients.
Exposure to US healthcare revenue cycle management processes and industry best practices.
Collaborative work environment emphasizing process improvement, professional growth, and operational excellence.
Chance to develop expertise in healthcare data management, payment posting, and client service operations.
Equal Opportunity Employer:
Omega Healthcare Management Services Pvt. Ltd. provides equal employment opportunities to all applicants without regard to race, color, religion, gender, age, national origin, disability, or any other legally protected category.
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