Job Title: Senior Medical Information Associate
Location: Pune, Maharashtra, India
Full-time
Department: Customer Service
Job Family: Medical & Regulatory Affairs
Company Overview
At EVERSANA, we are proud to be certified as a Great Place to Work across the globe. Our mission is to create a healthier world through the commitment of our 7,000+ employees who provide next-generation commercialization services to the life sciences industry. We work with more than 650 clients, including biotech start-ups and established pharmaceutical companies, to help bring innovative therapies to market and support the patients who depend on them. Our culture embraces diversity, and we value the unique talents of each individual, fostering an inclusive environment where we make an impact together. Join us to be part of a team that's changing the future of healthcare.
Job Description
The Senior Medical Information Associate will play a key role in supporting the safe and effective use of pharmaceutical products by delivering accurate, evidence-based, and non-promotional medical information in response to unsolicited inquiries from healthcare professionals, patients, caregivers, and payers. In addition, this role will involve managing the post-marketing handling of adverse events and product complaints. The Senior Medical Information Associate will be a member of the Medical Information Contact Center (MICC) team, delivering industry-leading services, including global inbox management, case processing, and medical communications operations, while ensuring the success of client programs.
Responsibilities
Minimum Qualifications
Cultural Beliefs at EVERSANA
Additional Information
EVERSANA is committed to providing competitive salaries and benefits for all employees. The anticipated salary range for this role is between $83,000 and $112,000, based on relevant experience and location.
Please be aware of fraudulent job offers using EVERSANA's name. We will never ask for personal information or payments during the hiring process.
Diversity and Inclusion
At EVERSANA, diversity, equity, and inclusion are at the core of our success. We believe in fostering a workplace where employees of all backgrounds can thrive and contribute to improving the lives of patients and advancing innovation in healthcare.
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