Job Title: Remote Account Manager
Location: Hook, United Kingdom (Remote)
Job Type: Full-time
Company: Elanco Animal Health
Requisition ID: R0021924
Estimated Salary: £40,000 – £60,000 annually (based on experience and industry norms)
Overview:
Join Elanco, a global leader in animal health, as a Remote Account Manager (RAM) and help shape the future of veterinary engagement through our omnichannel strategy. You will be responsible for remote customer interactions, driving product adoption, and enhancing client satisfaction through Elanco’s Customer Value Selling (CVS) model.
Key Responsibilities:
Remote Sales & Customer Engagement:
Conduct remote sales calls via phone, Zoom, MS Teams, and email
Generate demand, follow-up on leads, and execute marketing initiatives
Build and maintain strong relationships with veterinary customers
Leverage CRM to identify opportunities and record all call activity and data
Customize content and offers to match client preferences using an omnichannel approach
Process orders and provide timely after-sales support
Monitor pricing, implement net prices, and manage rebate transparency
Business Development:
Analyze territory data to achieve sales objectives
Collaborate with field sales teams to execute local strategies
Identify and develop new business opportunities in line with company goals
Address customer queries and complaints with agility
Product & Market Knowledge:
Maintain technical proficiency in Elanco's portfolio and competitive landscape
Ensure pharmacovigilance compliance and accurate information sharing
Adhere to all internal compliance and safety policies
Qualifications:
Required:
Bachelor’s degree or equivalent
NOAH qualification
Minimum 5 years of sales experience, including telesales
Passion for animal health, sales, and customer service
Strong communication and presentation skills
Excellent IT proficiency (Office 365, CRM platforms)
Ability to work independently and manage performance metrics
Strong organizational, strategic thinking, and analytical skills
Preferred:
Experience in the animal health industry
Experience in establishing or leading sales teams
Budgeting and strategy implementation skills
Additional Details:
Home-office based role with occasional travel for meetings/events
Must be self-motivated with a high degree of accountability
Elanco is an equal opportunity employer committed to diversity and inclusion
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