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3-5 years
Not Disclosed
1 May 29, 2025
Job Description
Job Type: Full Time Education: B.Sc./M.Sc/B.Pharm/M.Pharm/Life Science Skills: Causality Assessment, Clinical SAS Programming, Communication Skills, CPC Certified, GCP guidelines, ICD-10 CM Codes, CPT-Codes, HCPCS Codes, ICD-10 CM, CPT, HCPCS Coding, ICH guidelines, ICSR Case Processing, Interpersonal Skill, Labelling Assessment, MedDRA Coding, Medical Billing, Medical Coding, Medical Terminology, Narrative Writing, Research & Development, Technical Skill, Triage of ICSRs, WHO DD Coding

 

Job Posting: Process Coach – Coding


Job Overview

  • Job Code: OMH/PC-C/1352704

  • Designation: Process Coach – Coding

  • Company: Reventics Private Limited

  • Location: Hyderabad-IV, Telangana, India

  • Country: India

  • Grade: 1D

  • Openings: 1

  • Posted On: 13 May 2025

  • Closing Date: 15 July 2025

  • Required Experience: 3 – 5 years


Key Skills

  • Vendor Management

  • Service Delivery

  • CRM

  • Project Management

  • Business Development

  • MIS

  • Operations Management

  • BPO

  • Process Improvement

  • Telecommunications


Education & Certification

  • Education Qualification: Not specified

  • Certifications: Not specified


Job Description

Role Description Overview:

The Process Coach (PC) is responsible for coaching employees, improving training performance, and driving productivity and quality improvements in the medical billing and coding process.


Responsibility Areas

  • Understand both process and target-oriented quality requirements

  • Train new joiners on Medical Billing concepts and guidelines

  • Monitor trainee productivity and quality output during OJT (on-the-job training)

  • Identify poor performers and implement improvement programs

  • Provide structured and continuous feedback to trainees

  • Educate staff on client specifications and the latest coding updates

  • Conduct one-on-one sessions to address repeated errors

  • Share productivity and quality feedback with Team Leads

  • Relay QC feedback effectively to trainees

  • Support early confirmation of trainees by providing performance insights to Team Leads

  • Achieve internal and external SLAs as defined by the process

  • Ensure compliance with company policies and procedures


Job Specification

  • Minimum 3 years of relevant professional experience

  • Strong foundation in healthcare concepts

  • Excellent verbal and written communication skills

  • Deep understanding of product and process

  • Ability to apply varied training and coaching strategies

  • Strong analytical and mentorship capabilities