Process Coach – Medical Coding (Bengaluru, Karnataka, India)
Company: Omega Healthcare Management Services Pvt. Ltd.
Location: Bengaluru, Karnataka
Job Code: OMH/PC-C/1542104
Experience Required: 3 to 5 years
Employment Type: Full-Time | Work From Office
Closing Date: 27 February 2026
Openings: 1
About the Role
Omega Healthcare is seeking an experienced Process Coach – Coding to support, guide, and develop medical coding teams with a focus on quality, compliance, and performance enhancement. This role is ideal for coding professionals with strong expertise in E/M (Evaluation and Management) coding and proven experience in training and coaching.
Key Responsibilities
Training & Coaching
Train new joiners on medical coding concepts, coding guidelines, and documentation standards.
Educate teams on client-specific requirements, coding protocols, and updates.
Conduct structured feedback sessions and periodic performance evaluations.
Deliver targeted coaching sessions for recurring errors and improvement areas.
Performance Monitoring
Track trainee productivity and quality output as per OJT glide path and ramp-up expectations.
Provide regular insights to Team Leads on trainee performance, quality, and readiness for confirmation.
Communicate QC feedback clearly and ensure corrective actions are implemented.
Quality & Compliance
Maintain strong understanding of process quality requirements and performance targets.
Ensure adherence to coding standards, accuracy benchmarks, and client guidelines.
Keep the team updated on the latest developments in coding practices and regulatory changes.
Job Specifications & Experience Requirements
Mandatory Requirements
3 to 5 years of professional experience in Medical Coding.
Strong expertise in E/M (Evaluation and Management) coding.
Proven experience in training, coaching, and team development.
Ability to deliver structured learning programs with varied training strategies.
Required Certifications
CPC, CCS, COC, AHIMA or equivalent recognized coding certifications.
Educational Qualification
Any graduate degree.
Shift & Work Mode
Shift: General Shift / Day Shift
Work Mode: Work From Office (Bengaluru)
Why Join Omega Healthcare?
This role offers an opportunity to enhance the coding capabilities of a high-performing team within a respected healthcare services organization. You will contribute directly to quality excellence, operational efficiency, and professional development within the medical coding domain.
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