Patient Therapy Access Specialist – Abbott (Plano, TX)
Job Summary:
Abbott, a global leader in healthcare innovation, is seeking a Patient Therapy Access Specialist for its Plano, TX location. This full-time, on-site role is ideal for professionals with experience in healthcare insurance authorization, patient access, and medical device support. As a key liaison between patients, providers, and insurers, you will manage the pre-certification and authorization process to ensure patients receive timely access to Abbott's life-enhancing medical technologies.
Key Responsibilities:
Manage multiple patient cases with strict time deadlines
Verify insurance benefits and process authorization requests efficiently
Review clinical documentation for accuracy and completeness
Submit and track authorizations with insurance carriers
Coordinate with provider offices to obtain necessary clinical data
Assist in appeals processes when authorization is denied
Ensure compliance with Abbott’s data privacy and handling protocols
Navigate insurance portals (e.g., Aetna, Cigna, UHC) to expedite approvals
Present access-related updates and conduct small group training
Required Skills & Qualifications:
Associate degree in Nursing, Home Health, or related field
Experience with CPT codes, ICD-10CM, and medical terminology
Knowledge of Medicare, private insurance, and Worker’s Comp guidelines
Proficient with Microsoft Excel and Word
Strong verbal and written communication skills
Experience using insurance payor portals
Ability to work in a fast-paced environment and meet tight deadlines
Team-oriented with strong organizational skills
Public speaking or presentation experience a plus
Up to 5% travel required
Salary Range:
$20.05 – $40.15 per hour (Location-dependent)
Perks & Benefits:
Free medical coverage under HIP PPO plan
High employer contribution to 401(k) retirement plan
Tuition reimbursement & student debt assistance programs
Career development within a global healthcare company
Work for a company ranked top for diversity, women leaders, and scientists
Inclusive, collaborative work culture
Company Description:
Abbott is a global healthcare leader committed to developing life-changing technologies. With a presence in over 160 countries, Abbott's portfolio includes diagnostics, medical devices, branded generic medicines, and nutritional products. Its mission is to help people live healthier, fuller lives through innovation.
Work Mode:
On-site – Plano, Texas, United States
Preferred hours: 8 AM – 5 PM, Monday through Friday
Call to Action:
If you’re passionate about improving patient access to life-saving therapies, apply now and become a part of Abbott’s mission to transform healthcare.
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