Job Title:
Patient Recruitment Associate III
Location:
Austin, Texas, United States
Job ID:
R-01331629
Job Type:
Full-Time
Category:
Clinical Research
Work Arrangement:
Fully Onsite
Work Schedule:
Standard Office Hours (40 hours/week)
Environment:
Office-Based
About the Organization
At Thermo Fisher Scientific, our Clinical Research Services team drives innovation in drug development and clinical operations. As part of the PPD® clinical research portfolio, we deliver world-class clinical trial execution that accelerates the development of life-saving therapies.
Position Overview
The Patient Recruitment Associate III plays a key role in supporting and executing patient recruitment and retention strategies for multiple clinical research studies.
This position involves direct patient outreach, eligibility screening, database management, and close collaboration with cross-functional teams to ensure recruitment targets are met while maintaining compliance with study timelines and regulatory requirements.
As an experienced professional in patient recruitment processes and systems, the Associate III provides advanced operational assistance to clinical project teams and ensures a seamless participant experience.
Key Responsibilities
Patient Recruitment & Outreach
Manage and implement outreach strategies to identify, engage, and screen potential participants for ongoing clinical trials.
Conduct phone screenings using IRB-approved questionnaires to assess eligibility.
Schedule on-site screening visits and coordinate with study teams to ensure smooth participant flow.
Execute patient call campaigns using database lists to promote study enrollment.
Data Management & Tracking
Maintain accurate and up-to-date recruitment metrics and patient data within internal databases and study tracking systems.
Monitor recruitment performance, identify trends, and report findings to management for timely resolution of issues.
Cross-Functional Collaboration
Collaborate with clinical operations, study coordination, and marketing teams to optimize recruitment and retention strategies.
Support project teams in achieving enrollment goals through proactive communication and coordination.
Process Improvement
Contribute to enhancing patient engagement approaches by identifying process inefficiencies and suggesting improvements.
Ensure all recruitment and outreach activities comply with regulatory standards, ethical guidelines, and study protocols.
Job Complexity
Performs tasks that are semi-routine, with occasional deviations from standard procedures based on project needs.
Exercises independent judgment while adhering to established guidelines and best practices.
Qualifications
Education and Experience
Minimum Education: High school diploma or equivalent.
Relevant formal academic or vocational qualification preferred.
Experience: Minimum 1 year of clinical recruitment experience (preferably in a Phase I clinical research setting).
Knowledge, Skills, and Abilities
Knowledge of Phase I clinical research operations and patient screening workflows.
Proficiency in Microsoft Office applications (Word, Excel, Outlook).
Excellent verbal and written communication skills.
Strong customer service orientation and professional phone etiquette.
Exceptional organizational and time-management abilities.
Capability to multitask, prioritize, and work independently under minimal supervision.
Collaborative mindset with the ability to work effectively in a team-driven environment.
Management Responsibility
None — this position does not include direct supervisory duties.
Summary
The Patient Recruitment Associate III is an integral contributor to the success of clinical trials through effective patient engagement, data accuracy, and operational excellence. This role supports the mission of Thermo Fisher Scientific to help bring life-changing treatments to patients faster and improve global health outcomes.
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