Position Title:
Patient Recruitment Associate III
Location: Austin, Texas, USA
Company: Thermo Fisher Scientific Inc. (PPD® Clinical Research Division)
Job ID: R-01331629
Job Type: Full-time
Category: Clinical Research
Work Schedule: Standard Office Hours (40 hrs/week)
Work Environment: Fully Onsite (Office-based)
About the Role
As a Patient Recruitment Associate III, you will play a key role in ensuring the success of clinical research studies by supporting and executing patient recruitment and retention activities. You will engage potential participants, manage recruitment data, and ensure compliance with study timelines and regulatory requirements. Acting as an expert in patient recruitment systems and processes, you will help optimize enrollment outcomes across multiple trials.
Key Responsibilities
1. Patient Outreach & Screening
Conduct patient outreach initiatives to identify and engage potential participants for clinical trials.
Perform phone screenings using IRB-approved questionnaires to assess eligibility.
Schedule on-site screening visits and maintain a professional, compassionate approach when interacting with patients.
2. Data Management & Tracking
Accurately track recruitment metrics and patient data within internal databases and study-specific tracking systems.
Monitor enrollment performance and report trends, challenges, or delays to management.
3. Cross-functional Collaboration
Work closely with clinical operations, study coordinators, and marketing teams to improve recruitment strategies.
Support promotional efforts by contacting patients from database lists to drive study awareness and participation.
4. Operational Support
Ensure recruitment and outreach activities comply with study protocols, GCP, and regulatory standards.
Provide advanced operational assistance to project teams to help meet enrollment goals and maintain data accuracy.
Job Complexity
Works on semi-routine assignments that require judgment and occasional deviation from standard procedures.
Demonstrates initiative in solving minor recruitment challenges and improving workflow efficiency.
Qualifications
Education
High school diploma or equivalent (required).
Additional formal academic or vocational qualification preferred.
Experience
Minimum 1 year of experience in patient or clinical recruitment within a research environment.
Knowledge, Skills, and Abilities
Familiarity with Phase I clinical research operations.
Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
Excellent written and verbal communication skills.
Strong customer service and phone etiquette.
Ability to multitask, organize, and prioritize effectively in a fast-paced environment.
Strong attention to detail and data accuracy.
Ability to work independently and as part of a collaborative team.
Management Responsibility
This role has no direct management responsibilities.
Working Conditions
Office-based environment with standard weekday hours (40 hrs/week).
Involves frequent phone and computer-based work.
May occasionally require flexibility to meet study recruitment goals.
Join Us
Become part of Thermo Fisher Scientific’s mission to make the world healthier, cleaner, and safer. In this role, you’ll help connect patients with clinical trials that bring life-changing therapies closer to reality.
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Birmingham |Alaska :
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Chandler | Kingman | Lake Havasu City | Mesa | Peridot | Phoenix | Surprise | Tempe | Tucson | Yuma |Arkansas :
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Wilmington |Florida :
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Boise |Illinois :
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Frank Scottile Blvd |LA :
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Bangor | Brewer |Maryland :
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Detroit | Houghton Lake | Macomb | Southfield |Minnesota :
Duluth | Eden Prairie | Fridley | Hibbing | Maple Grove | Minneapolis and St. Paul, Minnesota. | Minnetonka | St.Paul |Missouri :
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Rostock |Munich :
Bavaria |North Rhine Westphalia :
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Saarbrucken |Saxony Anhalt :
Halle |Schleswig Holstein :
Kiel |Belgium :
Wavre |BULGARIA :
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Copenhagen | Denmark |Europe :
France | Latvia | Lendava | Leuven | Poland | Slovenia | Spain |Finland :
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Basel | Zurich |Carlow :
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Brinny | Ringaskiddy |County Dublin :
Swords |Dún Laoghaire :
Dún Laoghaire |Galway :
Galway |Meath :
Dunboyne |Republic of Ireland :
Cork | Dublin | Limerick | Waterford |Tipperary :
Ballydine |Ulster :
Donegal |China :
China | Quarry Bay |Hubei :
Wuhan |Liaoning :
Dalian |Republic of China :
Beijing |Shanghai Sai :
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Osaka | Tokyo |Zhejiang :
Hangzhou |Melbourne :
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Haarlem |North Brabant :
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Leiden |North Yorkshire :
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Sheffield |United Kingdom :
England | Harlow | Leeds | London | Maidenhead | Salt Lake City | Stevenage | Stirling | United Kingdom |Buenos Aires :
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Vienna |Antwerp :
Heist op den Berg |Brussels :
Brussels |Flemish Brabant :
Zaventem |Bosnia and Herzegovina :
Sarajevo |Sofia City :
Sofia |Canada :
Canada |Ontario :
Australia | Mississauga | North York | Renfrew | Richmond Hill | Uxbridge |Quebec :
Montreal |Chile :
Santiago |Republic of Colombia :
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Croatia |Zagreb :
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Prague |Republic of Egypt :
Cairo |Estonia :
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North Ostrobothnia :
Oulu |Southwest Finland (Varsinais-Suomi) :
Turku |France :
Paris | Lyon |Attica :
Koropi | Athens |Greece :
Greece |East Java :
Surabaya |Jakarta :
Jakarta |Israel :
Kfar Saba | Tel Aviv | Netanya | Be'Er Sheva | Yavne |Italy :
Italy |Lombardy :
Rho |Japan :
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Almaty |Remote Korea :
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Warsaw |Remote :
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Jeddah | Rabigh | Riyadh | Khulais | Najran | King Abdullah Economic City |Nišava District :
Niš |Singapore :
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Barcelona |Madrid :
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Sweden |Taipei :
Taipei |Williamson :
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Ho Chi Minh City |