Medical Writing Business Operations Manager

Gsk Plc

8-15 years

preferred by company

Bend

14 Nov. 22, 2024

Job Description

Job Type: Full Time Remote Education: B.Sc./ M.Sc./ M.Pharm/ B.Pharm/ Life Sciences Skills: Causality Assessment, Clinical SAS Programming, Communication Skills, CPC Certified, GCP guidelines, ICD-10 CM Codes, CPT-Codes, HCPCS Codes, ICD-10 CM, CPT, HCPCS Coding, ICH guidelines, ICSR Case Processing, Interpersonal Skill, Labelling Assessment, MedDRA Coding, Medical Billing, Medical Coding, Medical Terminology, Narrative Writing, Research & Development, Technical Skill, Triage of ICSRs, WHO DD Coding

Job Title: Business Operations Manager – Medical Writing Department
Site Location: Bengaluru Luxor North Tower
Posted Date: November 11, 2024
Experience: 8-15 years
Work Mode: Hybrid (3 days in office)

Job Purpose:

We are seeking an experienced Business Operations Manager to support the Medical Writing Department and contribute to the operational success of the department. This role will support the Medical Writing Strategic Resourcing Lead (SRL) and collaborate with the Medical Writing Leadership Team (MWLT) to optimize time, resources, and activities for maximum impact on patient outcomes. Additionally, the manager will play a critical role in identifying and accelerating operational activities aligned with the Global Clinical Operations (GCO) strategy.

Key Responsibilities:

Operational Support: Provide daily operational support to the SRL, contributing to the smooth functioning of the Medical Writing department.
Organize Departmental Activities: Coordinate departmental activities to reduce inefficiencies and ensure resources and time are used effectively.
Enhance Operational Efficiency: Leverage technology to optimize existing tools and improve operational processes.
Key Performance Indicators (KPIs) and Analysis: Develop and analyze KPIs, providing insights and implementing strategies to drive productivity improvements across the portfolio.
MWLT Meetings Planning: Assist in organizing MWLT meetings, including preparing agendas, identifying stakeholders, tracking decisions and actions, and maintaining risk logs.
Strategic Planning & Recommendations: Support strategic planning efforts and provide recommendations that drive business transformation within the Medical Writing department.
Business Benefit Analysis: Conduct business benefit analyses, including return-on-investment assessments, and integrate key information to ensure timely project and milestone delivery.
Diverse Work Packages: Lead and contribute to various work packages, adapting to diverse situations and environments.
Stakeholder Navigation: Manage relationships with multiple stakeholders in complex, ambiguous environments, influencing decisions and achieving results.
Relationship Building & Strategic Thinking: Build strong relationships, influence stakeholders, and think strategically about issues affecting medical writing and its broader organizational impact.

Education and Qualifications:

Education: Bachelor’s degree in a business discipline or science, with additional certifications/experience in project/program management, resource management, change management, or finance.

Key Requirements:

Industry Experience: Extensive experience in pharmaceutical, biotech, CRO, or related sectors, with a proven ability to deliver in a matrix-driven environment.
Decision Navigation: Expertise in navigating decisions and executing tasks through multiple parties in large, matrixed organizations.
R&D Knowledge: Broad understanding of research and development (R&D) processes.
Project Management: Proven experience managing strategic and operational business projects, structuring projects to meet objectives, and understanding change management principles.
Data Analysis: Strong analytical skills with the ability to draw actionable conclusions from data, even when quantitative evidence is limited.
Communication Skills: Excellent written and verbal communication skills in English.

Personal Attributes:

Self-Motivation: Self-driven, highly motivated, with a focus on achieving significant business outcomes by understanding key business drivers.
Curiosity: A curious mindset that seeks diverse perspectives to solve problems and improve processes.
Effective Communication: A strong communicator with the ability to listen attentively and convey ideas clearly.

Other Job-Related Skills:

Intellectual Agility: Ability to quickly adapt to and navigate complex, ambiguous situations.
Relationship Building: Strong interpersonal skills to build relationships and influence stakeholders without formal authority.
Workload Management: Capable of independently managing a high-volume workload, setting priorities, and proactively meeting objectives and deadlines.
Strategic Intent: Able to define and articulate strategic goals while distinguishing between strategic and tactical issues.

This role provides an excellent opportunity to make a significant impact on the operational efficiency and strategic success of the Medical Writing Department, contributing to the overall success of the clinical operations team. The successful candidate will need to exhibit strong relationship-building skills, an ability to manage complex tasks, and a proactive approach to achieving departmental goals.

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Medical Writing Business Operations Manager

Job Description

Job Purpose:

Key Responsibilities:

Education and Qualifications:

Key Requirements:

Personal Attributes:

Other Job-Related Skills:

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