Medical Information Specialist- French Speaking- Remote Opportunities

0-2 years

Not Disclosed

Belgrade

10 Jan. 13, 2025

Job Description

Job Type: Full Time Education: B.Sc./M.Sc./B.Pharm/M.Pharm/Life science Skills: Causality Assessment, Clinical SAS Programming, Communication Skills, CPC Certified, GCP guidelines, ICD-10 CM Codes, CPT-Codes, HCPCS Codes, ICD-10 CM, CPT, HCPCS Coding, ICH guidelines, ICSR Case Processing, Interpersonal Skill, Labelling Assessment, MedDRA Coding, Medical Billing, Medical Coding, Medical Terminology, Narrative Writing, Research & Development, Technical Skill, Triage of ICSRs, WHO DD Coding

Multilingual Medical Information Specialist

Company: ProPharma Group

Job Summary

For the past 20 years, ProPharma Group has been advancing health and wellness by providing expert advice and services to the biotech, medical device, and pharmaceutical industries. As the world’s largest Research Consulting Organization (RCO), ProPharma helps clients across the entire product lifecycle with regulatory sciences, clinical research, pharmacovigilance, and more. We are seeking a Multilingual Medical Information Specialist to join our Medical Information Department. This role involves providing high-quality medical information via phone and email in both French and English for our designated clients and products. The role is full-time and fully remote across Serbia.

Key Responsibilities

Medical Information Service: Answer technical questions regarding designated products via phone, email, and fax in a professional and accurate manner.
Compliance: Follow specific working practices as agreed with clients.
Adverse Event & Product Reporting: Identify and report adverse events and defective product issues in compliance with ProPharma SOPs.
Translation: Translate documents from English to the target language (and vice versa), delivering translated responses both orally and in writing.
Correspondence: Use standard responses for medical information inquiries or liaise with Medical Information Support Services (MISS) for additional correspondence.
Data Entry: Log inquiries in a comprehensive and timely manner.
Confidentiality: Manage confidential information in accordance with Data Privacy regulations.
Quality Checks: Perform checks on Adverse Events, Product Quality Complaints, and other correspondence to ensure accuracy.
Regulatory Awareness: Ensure compliance with legal and professional guidelines for medical information in the pharmaceutical industry.

Required Qualifications

Education: A completed Pharmacy or Life Sciences degree.
Language Skills: Mother tongue or C1 level proficiency in the target language (French) and fluency in English.
Strong Translation Skills: Proficiency in translating technical medical content.
Communication: Excellent phone manners and the ability to communicate clearly and professionally.
Workload Management: Strong organizational skills with the ability to prioritize tasks in a fast-paced environment.
Attention to Detail: High attention to detail in both medical information handling and administrative tasks.
Independence: Ability to work unsupervised and manage workload effectively.
Technical Proficiency: Highly proficient in Microsoft Office, Adobe Acrobat, and document management systems, with the ability to learn other computer systems.

Additional Desired Qualities

Proactive: Ability to identify problems and propose effective solutions independently.
Self-Motivated: Initiative and drive to seek out additional projects and responsibilities.
Receptive to Feedback: Open to constructive feedback and taking responsibility for assigned tasks.
Teamwork: Ability to work independently and as part of a collaborative team.

Why ProPharma?

We celebrate diversity and strive to create an inclusive workplace where all employees can be their authentic selves. We are committed to diversity, equity, and inclusion and encourage innovation, collaboration, and entrepreneurship.

ProPharma Group is an Equal Opportunity Employer, providing a safe, empowering space for all employees to succeed.

Note: ProPharma Group does not accept unsolicited resumes from recruiters/third parties. Please refrain from contacting us regarding this posting.

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Medical Information Specialist- French Speaking- Remote Opportunities

Job Description

Multilingual Medical Information Specialist

Job Summary

Key Responsibilities

Required Qualifications

Additional Desired Qualities

Why ProPharma?

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