Medical Information and Adverse Event Intake Specialist (Norwegian & English)
Location: Remote/Hybrid/Office-Based (flexible)
Company: IQVIA
About IQVIA
IQVIA is a global leader in clinical research services and healthcare intelligence, committed to improving patient outcomes worldwide. Our Safety Operations Team delivers end-to-end safety solutions for pharmaceutical companies, helping optimize safety profiles for products across diverse therapeutic areas.
This role offers the opportunity to be on the frontline of patient safety, engaging directly with healthcare professionals (HCPs) and patients to ensure the highest standards of product safety and compliance.
Responsibilities
Medical Information Support:
Provide phone and email support to HCPs and patients regarding adverse events, medical inquiries, product quality complaints, and other safety-related issues.
Ensure all communications are clear, professional, and empathetic, maintaining a focus on patient safety.
Data Management:
Process safety-related operational data, including case tracking, medical terminology coding, quality checks, and translations.
Document and report incoming safety data from various sources (e.g., investigative sites).
Team Collaboration & Leadership:
Foster a positive, collaborative environment, mentoring junior team members and supporting their growth.
Liaise with Project Managers and Delivery Managers to address project metrics, challenges, and client requests.
Process Improvement & Training:
Participate in working groups to identify and implement process efficiencies.
Stay up-to-date with lifecycle safety processes and contribute to training initiatives.
Qualifications
Education & Experience:
Bachelor’s degree in Life Sciences or related field (required).
Experience in Lifecycle Safety (e.g., Pharmacovigilance, Medical Information, Risk Management) is a plus.
Language Skills:
Proficiency in Norwegian (C2/native) and English (C1 or above).
Knowledge of additional Nordic languages (Danish, Swedish, Finnish, or Icelandic) is a bonus.
Skills:
Excellent attention to detail and ability to maintain high-quality standards consistently.
Strong organizational and time management skills to handle multiple priorities effectively.
Collaborative mindset with the ability to thrive in a fast-paced, team-oriented environment.
Why Join IQVIA?
Benefits:
Flexibility: Choose a working model that suits you—remote, hybrid, or office-based.
Diversity & Inclusion: Be part of an organization committed to fostering a culture of belonging and valuing diverse perspectives.
Career Growth: Access a clear career ladder with numerous opportunities for development and growth.
Global Impact: Contribute to meaningful work that advances medical innovation and improves global healthcare.
Interested?
Learn more and apply at IQVIA Careers. Join IQVIA and be a part of smarter healthcare for everyone, everywhere.
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