Instagram
youtube
Facebook

Medical Information And Adverse Event Intake Specialist With Estonian And English Language

0-2 years
Not Disclosed
10 Jan. 15, 2025
Job Description
Job Type: Full Time Education: B.Sc./M.Sc./B.Pharm/M.Pharm/Life science Skills: Causality Assessment, Clinical SAS Programming, Communication Skills, CPC Certified, GCP guidelines, ICD-10 CM Codes, CPT-Codes, HCPCS Codes, ICD-10 CM, CPT, HCPCS Coding, ICH guidelines, ICSR Case Processing, Interpersonal Skill, Labelling Assessment, MedDRA Coding, Medical Billing, Medical Coding, Medical Terminology, Narrative Writing, Research & Development, Technical Skill, Triage of ICSRs, WHO DD Coding

Job Title: Medical Information and Adverse Event Intake Specialist (Estonian & English)
Location: Home-Based/Hybrid/Office-Based (Choice Available)
Company: IQVIA
Compensation: Not specified

Job Description:
IQVIA’s Safety Operations team plays a crucial role in patient safety by providing end-to-end safety solutions for pharmaceutical companies. As a Medical Information and Adverse Event Intake Specialist, you will be at the forefront of patient safety, ensuring product safety and quality for pharmaceutical products across various therapeutic areas. You will handle direct contact with healthcare professionals (HCPs) and patients, process safety and product quality information, and assist in optimizing the safety profiles of products.

Responsibilities:

  • Provide phone support to healthcare professionals and consumers regarding adverse events, product quality complaints, medical inquiries, and product support.
  • Process safety operational data, including data entry, medical terminology coding, and generating queries.
  • Handle incoming calls and emails reporting safety data.
  • Foster a positive and collaborative environment within the Lifecycle Safety team, mentoring less experienced members.
  • Provide feedback on project metrics and challenges to the operations and Customer Delivery managers (CDM).
  • Proactively identify issues and propose solutions to the Project Manager, managing client requests and reporting.
  • Participate in training and working groups to improve process efficiencies.

Minimum Qualifications:

  • Bachelor’s degree in a Life Science.
  • Fluency in Estonian (native or C2 level) and English (C1 level minimum).
  • Experience in Lifecycle Safety (Pharmacovigilance, CEVA, Medical Information, Safety Publishing, Risk Management, etc.) is advantageous.
  • Excellent attention to detail and accuracy, ensuring high-quality standards.
  • Strong organizational, time management, and multitasking skills.

Company Overview:
IQVIA is a global leader in clinical research services, commercial insights, and healthcare intelligence. They work to accelerate the development and commercialization of medical treatments, ultimately improving patient outcomes and public health worldwide.

Slug: medical-information-adverse-event-intake-specialist-iqvia