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Medical Information And Adverse Event Intake Specialist

3-5 years
Not Disclosed
10 Nov. 28, 2024
Job Description
Job Type: Full Time Education: B.Sc./ M.Sc./ M.Pharm/ B.Pharm/ Life Sciences Skills: Causality Assessment, Clinical SAS Programming, Communication Skills, CPC Certified, GCP guidelines, ICD-10 CM Codes, CPT-Codes, HCPCS Codes, ICD-10 CM, CPT, HCPCS Coding, ICH guidelines, ICSR Case Processing, Interpersonal Skill, Labelling Assessment, MedDRA Coding, Medical Billing, Medical Coding, Medical Terminology, Narrative Writing, Research & Development, Technical Skill, Triage of ICSRs, WHO DD Coding

Medical Information and Adverse Event Intake Specialist
Location: Tartu, Estonia (Home-based / Hybrid / Office-based)
Employer: IQVIA
Closing Date: 26 Dec 2024

Job Summary:
IQVIA is seeking a Medical Information and Adverse Event Intake Specialist fluent in Estonian and English to join their Safety Operations team. This role involves direct interaction with healthcare professionals (HCPs) and patients, processing medical information, adverse events, product quality complaints, and safety data to support the optimization of product safety profiles across therapeutic areas.

Key Responsibilities:

  • Provide phone support to HCPs and consumers for adverse events, medical inquiries, and product support.
  • Process safety data, including data entry, coding medical terminology, generating queries, and driving case closure.
  • Handle incoming calls and emails regarding safety data from investigative sites or other sources.
  • Support team collaboration and provide training and mentoring to less experienced team members.
  • Liaise with project managers, identifying issues and proposing solutions.
  • Participate in lifecycle safety training, process improvements, and new initiatives.

Minimum Required Education and Experience:

  • Bachelor’s degree in Life Science or related field.
  • Fluency in Estonian (C2/native level) and English (C1 level or higher).
  • Experience in Lifecycle Safety (Pharmacovigilance, Medical Information, Risk Management) is a plus.
  • Strong attention to detail, organizational skills, and the ability to handle multiple projects simultaneously.

About IQVIA:
IQVIA is a global leader in clinical research, healthcare intelligence, and commercial insights. By accelerating the development and commercialization of innovative medical treatments, IQVIA aims to improve patient outcomes and population health worldwide.

Why Join IQVIA:
This is a unique opportunity to work on the frontline of patient safety, contributing to the development and optimization of medical treatments. The role offers flexibility in working arrangements and the chance to be part of a dynamic, international team.

For more details or to apply, visit IQVIA Careers.