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Medical Information And Adverse Event Intake Specialist With Danish Language

2+ years
Not Disclosed
10 Nov. 21, 2024
Job Description
Job Type: Full Time Remote Education: B.Sc./ M.Sc./ M.Pharm/ B.Pharm/ Life Sciences Skills: Causality Assessment, Clinical SAS Programming, Communication Skills, CPC Certified, GCP guidelines, ICD-10 CM Codes, CPT-Codes, HCPCS Codes, ICD-10 CM, CPT, HCPCS Coding, ICH guidelines, ICSR Case Processing, Interpersonal Skill, Labelling Assessment, MedDRA Coding, Medical Billing, Medical Coding, Medical Terminology, Narrative Writing, Research & Development, Technical Skill, Triage of ICSRs, WHO DD Coding

Job Title: Medical Information and Adverse Event Intake Specialist with Danish and English

Company: IQVIA

Location: Home Based / Hybrid / Office-based (Flexible)

Job Overview:
IQVIA is seeking a Medical Information and Adverse Event Intake Specialist fluent in both Danish and English to join our Patient Safety team. This role puts you at the heart of ensuring the safety and efficacy of pharmaceutical products. You will engage directly with healthcare professionals (HCPs) and patients, processing safety and product quality information, and contributing to the safety profiles of products in a variety of therapeutic areas. Whether you prefer to work from home, in a hybrid setup, or in the office, this role offers flexibility to suit your preferences.

Key Responsibilities:

  • HCP and Consumer Support: Provide phone and email support to healthcare professionals and consumers, handling adverse events, product quality complaints, medical inquiries, and other product-related needs (Note: No commercial sales support).
  • Data Processing: Manage lifecycle safety data, perform data entry into tracking and safety databases, code medical terminology, generate queries, ensure quality control, and drive case closures.
  • Documentation & Communication: Receive and document incoming safety reports from investigative sites or other sources, ensuring all data is accurately captured.
  • Team Collaboration: Foster a collaborative team environment, provide guidance and mentoring to less experienced team members, and contribute to overall team success.
  • Project Liaison: Work closely with the Project Manager to identify potential issues, suggest solutions, track progress, and handle client requests. Provide regular updates on project metrics and challenges.
  • Training & Process Improvement: Participate in internal training sessions, contribute to process efficiencies, and support the implementation of new initiatives across lifecycle safety services.

Minimum Required Education and Experience:

  • Education: Bachelor's degree in a Life Science.
  • Language Skills: Excellent written and verbal skills in both Danish (min. C2) and English (min. C1).
  • Additional Language Skills: Knowledge of Norwegian is a plus.
  • Experience: Prior experience in lifecycle safety (Pharmacovigilance, CEVA, Medical Information, Safety Publishing, Risk Management, etc.) is an advantage.
  • Skills:
    • Exceptional attention to detail and accuracy.
    • Strong organizational and time management skills.
    • Ability to manage multiple projects simultaneously while maintaining high-quality standards.

About IQVIA:

IQVIA is a global leader in providing clinical research services, commercial insights, and healthcare intelligence. We leverage technology and data to help improve patient outcomes and population health worldwide. Our team is diverse, collaborative, and empowered to drive innovation and smarter healthcare solutions.

Learn more: IQVIA Careers