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Medical Information And Adverse Event Intake Specialist With Danish Language

0-2 years
Not Disclosed
10 Jan. 6, 2025
Job Description
Job Type: Full Time Education: B.Sc./M.Sc./B.Pharm/M.Pharm/Life science Skills: Causality Assessment, Clinical SAS Programming, Communication Skills, CPC Certified, GCP guidelines, ICD-10 CM Codes, CPT-Codes, HCPCS Codes, ICD-10 CM, CPT, HCPCS Coding, ICH guidelines, ICSR Case Processing, Interpersonal Skill, Labelling Assessment, MedDRA Coding, Medical Billing, Medical Coding, Medical Terminology, Narrative Writing, Research & Development, Technical Skill, Triage of ICSRs, WHO DD Coding

Medical Information and Adverse Event Intake Specialist with Danish and English Language – IQVIA

Location: Home-Based / Hybrid / Office-Based (Flexible)

About IQVIA:

IQVIA is a global leader in clinical research services and healthcare intelligence, focused on improving patient outcomes and advancing the healthcare ecosystem worldwide. With a diverse and inclusive team across the globe, IQVIA supports pharmaceutical companies in optimizing safety profiles for their products and ensuring patient safety through its comprehensive lifecycle safety services.

Role Overview:

As a Medical Information and Adverse Event Intake Specialist at IQVIA, you will play a crucial role in patient safety by interacting directly with healthcare professionals (HCPs) and patients. You will manage medical inquiries, adverse events, product quality complaints, and safety data to help enhance the safety profiles of pharmaceutical products across various therapeutic areas. This position offers flexibility to work from home, hybrid, or office-based environments.

Responsibilities:

  • Provide phone support to healthcare professionals and consumers regarding adverse events, medical inquiries, product complaints, and product support (commercial sales excluded).
  • Process lifecycle safety operational data, including data entry, coding medical terminology, generating case queries, quality control, and case closure.
  • Receive, document, and track incoming calls and emails related to safety data from investigative sites and other sources.
  • Collaborate with Lifecycle safety team members, provide mentoring and training to less experienced colleagues, and contribute to creating a positive team environment.
  • Offer feedback to the operations team manager and Customer Delivery Manager (CDM) on project progress, metrics, and challenges.
  • Liaise with the Project Manager to identify issues, propose solutions, and manage client requests.
  • Participate in training across lifecycle safety processes and contribute to process efficiency improvements.

Minimum Required Education and Experience:

  • Bachelor’s Degree in a Life Science field.
  • Language Skills: Excellent written and verbal skills in English (minimum C1 level) and Danish (minimum C2/native level). Knowledge of Norwegian is considered a plus.
  • Experience in Lifecycle safety (Pharmacovigilance, Medical Information, Risk Management, etc.) is a plus but not required.
  • Strong attention to detail and ability to maintain high-quality standards.
  • Ability to manage multiple projects simultaneously, organize workload effectively, and manage competing priorities.
  • Excellent organizational and time management skills.

Why Join IQVIA?

  • Diversity and Inclusion: We value the perspectives of all talented employees and encourage a culture where everyone can thrive.
  • Professional Growth: Participate in global projects and gain exposure to innovative healthcare solutions.
  • Impactful Work: Contribute directly to patient safety and the improvement of healthcare systems worldwide.

Additional Information:

  • This role does not offer UK visa sponsorship.
  • IQVIA is committed to accelerating innovation and creating smarter healthcare solutions globally.

Ready to be part of a global team and play a key role in ensuring patient safety? Apply now and join IQVIA in advancing healthcare worldwide!